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jrallison99

Rookie Author
Las Vegas

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Message Posted: Jun 13, 2014 7:22:48 PM

Signs need to be clearer with their prices, example: price is 3.59. When you get there you MUST GET A CAR WASH for the 3.59 price, so after the 5.00 - 12.00 car wash gas isn't that cheap.
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TxJeans
Champion Author Tampa

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Message Posted: Jun 19, 2014 9:18:55 PM

rando, please be aware that there are still reported bugs that may be affecting the pricing for cash and credit...apparently the mid grades are often showing up wrong.
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rando991
All-Star Author Missouri

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Message Posted: Jun 19, 2014 4:04:30 PM

Thanks TxJeans, I've reported 3 habitual abusers of this one station engaging in deceptive advertising. There's no excuse for not knowing you are posting the wrong price now with the cash and credit fields showing in both the site and app. Now, they may intentionally post the wrong price to get the lower price to show on the MAP, but it is still wrong.
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TxJeans
Champion Author Tampa

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Message Posted: Jun 18, 2014 9:55:16 PM

<<<Apparently, from what I learned on this forum, Gasbuddy cannot really do anything to folks who knowingly post false prices.>>>
Not quite - Gasbuddy can ban folks from posting false prices on GASBUDDY sites, but can do nothing about how stations post their prices on their SIGNS. The OP was not clear in how they worded their post.

<<<So if I want to start deleting their station from Gasbuddy, I guess I should be able to "get away" with that too? At least that would cause them more work to have to keep adding their station back then maybe they would play by the rules?>>>

Most of the stations listed in the MSL (Master Station List) were listed by MEMBERS of the Gasbuddy sites, not by "station owners".

<<<<I'm talking about a station here that is obviously having its workers take turns posting the cash prices in over all their credit prices...within minutes of corrections (e.g. ROADWAY BBQ in SEDALIA MO advertised as "the lowest gas prices in MO".>>>>

Report the users that are posting the incorrect prices. But, beware, it appears the mods are running 30 + days behind in responding/acting on reports.

<<<< What makes this so bad is out of the two stations that give a cash discount, they have THE highest credit card prices in the state (.09 per gallon for regular and .13-.15 gallon for all other brands).>>>>

This is why I just avoid all dual priced stations. Fortunately, in my area they are <20% or so, and are mostly all of a small number of brands (CITGO, EXXON, BP). I'll take my 5 PERCENT cash back at these prices any day.
Unfortunately, that even with cash and credit fields, it will still be difficult to have adequate pricing data for all grades and cash/credit as the stations are not (in most areas) required to post both cash and credit and for all grades.
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rando991
All-Star Author Missouri

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Message Posted: Jun 18, 2014 8:51:41 PM

CK, I like that idea, but I would want it to be very visible, like the Buyer Beware flag that they cannot remove (that TxJeans proposed). Apparently, from what I learned on this forum, Gasbuddy cannot really do anything to folks who knowingly post false prices. Is this true? So if I want to start deleting their station from Gasbuddy, I guess I should be able to "get away" with that too? At least that would cause them more work to have to keep adding their station back then maybe they would play by the rules? I'm talking about a station here that is obviously having its workers take turns posting the cash prices in over all their credit prices...within minutes of corrections (e.g. ROADWAY BBQ in SEDALIA MO advertised as "the lowest gas prices in MO". What makes this so bad is out of the two stations that give a cash discount, they have THE highest credit card prices in the state (.09 per gallon for regular and .13-.15 gallon for all other brands).
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TxJeans
Champion Author Tampa

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Message Posted: Jun 18, 2014 8:51:31 PM

Good one Rich! :-)
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RichWLIN
Champion Author Indiana

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Message Posted: Jun 18, 2014 8:33:01 PM

I saw a misleading gas sign over the weekend:

Eat Here
and
Get Gas
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TxJeans
Champion Author Tampa

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Message Posted: Jun 18, 2014 7:39:43 PM

<<<TXJeans and GoGoGoodyear: NO, not correct everywhere, for instance here in Missouri...Cash discounts are exactly that. Otherwise, the advertised price is for credit or cash which is the same price. All stations (with the exception of one here) call the cash price a "Cash DISCOUNT.>>>

It doesn't matter if it is a cash discount, it is different than the "Price with Car Wash" type of discounts as you don't have to do anything special except chose your form of payment. You don't have to join anything, or buy anything other than your gas.

That said, I have all along said that GBO will never fully solve the issue of cash/credit unless the nanny state type legislators regulate that all stations must post ALL prices.

The FAQ used to be to post the cash price and credit in comments, then because so many use CCs (especially when prices skyrocketed), they changed back to CC. BUT< they found that did not work well because in many areas where it is not mandated that they post the higher price or both prices, the stations post the lower price.

I said all along that GBO would not be able to solve this cash/credit easily and recommended an "buyer beware" flag. They could have different flags for stations that are dual priced. Maybe turn the flag upside down for those that post the higher credit (or if you would prefer to do it for the lower - doesn't matter).

The fact remains that the OP of this thread titled it misleading gas signs in the SGBI and the PTB at GBO have NO CONTROL over how stations post their prices. If jrallison99 or anyone else feels the signs in their community are "misleading" they should approach their elected officials about regulating the signage. GBO will never be able to solve the posting or the filtering completely to match all the variances of price posting across the US and Canada.

[Edited by: TxJeans at 6/18/2014 7:40:44 PM EST]
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CampKohler
Champion Author Sacramento

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Message Posted: Jun 18, 2014 5:08:50 PM

Another tack for the purposes of reporting prices (vs. the buying public) is to start a wiki where you can list all the stations having confusing or misleading signage like this. Members can be on the lookout for the oddballs and know what to look for.
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Scrapheap
Champion Author Virginia

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Message Posted: Jun 18, 2014 10:56:10 AM

rando911 - My point was that arguing with someone over what GasBuddy policy is, or should be, regarding posting the cash or credit price should be moot.
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rando991
All-Star Author Missouri

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Message Posted: Jun 18, 2014 10:52:34 AM

Scrapheap, I only wish that were so, but there is a user here that still posts the cash discount price OVER the credit prices. What he is doing is posting the cash price in all of the price boxes. I correct it but he does it again within minutes. I've warned him on his whiteboard about posting false prices, but he ignores me (he did answer me once, so I know he sees it). I reported him to Gasbuddy. We'll see if reporting does anything...if not then there will be chaos. His station could be deleted...just saying.
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Scrapheap
Champion Author Virginia

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Message Posted: Jun 18, 2014 10:41:29 AM

Whether you want to call it a "credit surcharge" or a "cash discount" is matter of symantics that has been largely obviated by the ability to post either of both sets of prices.
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RichWLIN
Champion Author Indiana

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Message Posted: Jun 18, 2014 9:50:50 AM

rando991,

It is similar here to what you report. The credit price appears on the signage of dual priced stations in this part of the country.

Locally, "Pay Cash and Save" appears in huge letters next to the price but there is no indication of what the discount is until you ask an attendant. The price on the pump is also the credit price in many cases. When you fork over the cash, the attendant pumping the fuel uses a key to reset the meter to the discounted price, typically 3-cents less.

RG



[Edited by: RichWLIN at 6/18/2014 9:58:13 AM EST]
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jun 18, 2014 9:18:12 AM

The "special" discounts like car washes were to be posted in the comments. But it seems with the latest iteration of this site, no comments are showing up.
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rando991
All-Star Author Missouri

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Message Posted: Jun 18, 2014 8:09:19 AM

TXJeans and GoGoGoodyear: NO, not correct everywhere, for instance here in Missouri...Cash discounts are exactly that. Otherwise, the advertised price is for credit or cash which is the same price. All stations (with the exception of one here) call the cash price a "Cash DISCOUNT."
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TxJeans
Champion Author Tampa

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Message Posted: Jun 17, 2014 11:32:42 PM

Correct - cash is considered the "gold" standard so to speak. Car washes and other things are "gimmicks" that get you to buy more to pay "less" for gas.

Historically GBO had the policy of posting the cash price where a cash/credit differential (note, with the cash/credit differential, there is no third product such as car wash, or membership, or store purchase). Because so many individuals use credit cards with the increased price of gas, they changed to stating to post the credit price. But, over time they realized that this policy did not make sense in most of the country because in much of the country they are not required and don't post both cash and credit on the curb sign from where most/much of the price posts are obtained.

GoGo is correct about the FAQ.
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GoGoGoodyear
Champion Author Los Angeles

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Message Posted: Jun 17, 2014 10:41:00 PM


rando991,
When the site refers to "discount" they don't mean to include the diff between cash and credit, as in cash discount versus paying with credit card. To them discount means coupons, car wash, member prices, etc. The cash and credit card prices you would pay for ~just~ buying gas (or diesel) and nothing else are the prices to post.

Notice that the FAQ does not use the word "discount" when referring to cash prices. You called it a "cash discount". I say it's an extra credit card fee, but the stations can't call it that or the credit card companies would cry foul.

Call it Tomato .. Tomahhhto, either way it's our lettuce that pays for it!
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rando991
All-Star Author Missouri

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Message Posted: Jun 17, 2014 5:39:24 PM

GoGoGoodyear, then you need to update the Gasbuddy FAQ that says if the station offers a cash discount post the cash price:

("When reporting prices for stations in areas that have different prices based on method of payment, we ask that you post the cash price where it exists. If the station does not offer a cash price, the standard price should be reported.")

This is counter to the other FAQ that says post the price before any discount:

("When entering prices for stations that provide discounts (ie, Member Prices, Price With Car Wash, Price After Store Purchase, etc.) we ask that the price be listed BEFORE any discount. The discount price may be entered in the provided Comments field, however; a comment is not absolutely required").

[Edited by: rando991 at 6/17/2014 5:42:37 PM EST]
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GoGoGoodyear
Champion Author Los Angeles

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Message Posted: Jun 14, 2014 6:45:31 PM

This is as much an issue with the member not taking the time to find and update the correct (un-discounted) cash or credit prices as it is with which prices stations put on their street signs.

-----
From the FAQ:
If the price on the sign is $2.279/86.99 but the station offers a 3¢ discount to 2.249/83.99, which one should I list?

A: When entering prices for stations that provide discounts (ie, Member Prices, Price With Car Wash, Price After Store Purchase, etc.) we ask that the price be listed BEFORE any discount. The discount price may be entered in the provided Comments field, however; a comment is not absolutely required.

If you do add that information to the Comments field, please make it like this: "-3¢ with member card", or "-3¢ with car wash".

If the station doesn't sell to the general public at all, then it's okay to post its members-only price. An optional comment can be left saying "Members only", however; the comment is not an absolute requirement.
-----
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jun 14, 2014 7:55:26 AM

Gas Buddy has no control over how stations post their prices.
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CampKohler
Champion Author Sacramento

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Message Posted: Jun 13, 2014 11:31:30 PM

If your state doesn't have laws regarding proper posting of pricing, contact your representatives and get it done. Else live with it.
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Gas_Buddy
Champion Author Maryland

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Message Posted: Jun 13, 2014 8:34:58 PM

While some gas stations might have signs that show a low gas price that you don't realize is "with a purchased car wash", I'm not sure that Gas Buddy can control what signs gas stations post. Gas Buddy does, however, let people know they shouldn't be posting prices on the website or the mobile app if it's includes a car wash or requires another purchase, but that won't help you at the gas station.

The best we can tell you is that you should keep posting gas prices as you've been doing, posting the "before discount" price, in order to help your fellow members be more knowledgeable shoppers. You can note, however, any discounts in the comments section of the post (depending on how you're posting prices).
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TxJeans
Champion Author Tampa

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Message Posted: Jun 13, 2014 7:25:16 PM

While I agree that some stations are annoying with the way they post prices, it is not within Gasbuddy's domain to mandate how stations post prices. And, it is near on impossible for them to address all pricing variances such as the car wash or "loyalty" programs.
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