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Author Topic: Prices not updating Back to Topics
morrongiello

Champion Author
New York

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Message Posted: Jun 5, 2014 7:45:48 PM

FYI- When using an iPhone, if you attempt to update prices for all grades (regular, mid, premium & diesel) for a station that has both cash and credit prices, the diesel prices no not update. You have to re-enter them.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jun 17, 2014 7:01:55 AM

"Prices not posting on the Android app has always been a problem."

I've never had a problem with my Android not posting to the web site. The only issue I have seen is when you zero out a bad price, it shows up hours later on the app!
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TxJeans
Champion Author Tampa

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Message Posted: Jun 17, 2014 5:26:32 AM

Hmm, I have not updated the APP and run ICS but have not noticed the prices not going to the website or remaining. I haven't been out from the house the past week, but will have to check when I am able to get out and get on the road again.
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Sniper6772
All-Star Author Waco

Posts:805
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Message Posted: Jun 16, 2014 10:31:43 PM

Prices not posting on the Android app has always been a problem. Sometimes it works perfectly, but those occasions are rare I have used the app since 4.0 through my current version 4.1.2 and more often than not will award me points, thank me for posting, and show that the price was updated a moment ago,...but a few minutes later I go back and check and it shows the previous post time.. from hours or days ago? Also, these price updates don't seem to post to the PC website... and sometimes there is a very long delay syncing the two servers?
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TxJeans
Champion Author Tampa

Posts:7,173
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Message Posted: Jun 15, 2014 10:26:18 PM

"I'm currently running V2.27 on gingerbread "

No update for you! ;-) you need 4.0 or higher Android to get the newest GB app version for Android. But, don't fret, it doesn't work any better ;-) The cash/credit is messed up and maps to the wrong fields on the Website. They have known that for something over 2 months and have done nothing to fix the issue. They are closing in on a month out from announcing being "close" to rolling out cash/credit for the website....mods and PTB for GBO have been largely absent around here lately.

[Edited by: TxJeans at 6/15/2014 10:27:02 PM EST]
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SoCalToe
Sophomore Author Los Angeles

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Message Posted: Jun 15, 2014 10:25:14 PM

Just tried re-entering the prices via the web site.........

Got my points.They didn't take either.........
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SoCalToe
Sophomore Author Los Angeles

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Message Posted: Jun 15, 2014 10:18:09 PM

Updated with my android today.

Prices do not show up on web site or phone app.

The prices I entered do show up when I'm in the update screen (as previous prices 3 hours ago)I also don't see a way to enter cash and credit prices via app (checked for an updated app, and none shows up)

I'm currently running V2.27 on gingerbread
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morrongiello
Champion Author New York

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Message Posted: Jun 12, 2014 7:39:44 PM

I think the problem is related to updating 8 prices at one time; only the first six update.
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Byte_Doctor
Champion Author Akron

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Message Posted: Jun 7, 2014 9:10:40 AM

I'm also using GasBuddy 2.1.2 on iOS 7.1.1 but (presumably) since I'm not in a cash/credit pricing region I can't duplicate the problem. The app seems capable of posting all 4 grades without dropping any. I'm also not experiencing crashes, fwiw.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jun 7, 2014 7:18:36 AM

This isn't happening on my Android so it sounds like this is isolated to the iPhone.
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MBAcura
Champion Author Orlando

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Message Posted: Jun 7, 2014 5:50:41 AM

I reported this via feedback through the iPhone app. Funny, there is an award for the iPhone app in the news articles today. If you update just the diesel, it updates fine. If you update all grades, the diesel entry is omitted. Seems to happen most often where there are cash and credit pricing differentials.

The iPhone app has been crashing a lot lately too. I'm running the same version as you, and have reinstalled, but the same problems exist.

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CampKohler
Champion Author Sacramento

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Message Posted: Jun 7, 2014 4:15:29 AM

I update 8 prices regularly with no problem.

Does it happen with every station with C & C having diesel prices? How many of those stations do you report?

I don't know if it would help, but you could do screen shots of the Report Page ready to submit ("before") and the Station Details page after you submit ("after") and post both in your photo album so that can be seen.

[Edited by: CampKohler at 6/7/2014 4:18:27 AM EST]
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morrongiello
Champion Author New York

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Message Posted: Jun 6, 2014 3:49:58 PM

Using iOS 7.1.1
GasBuddy 2.1.2
Only seeing the problem when cash and credit prices are being updated. Thought there might be a limitation on how many prices can be updated at one time (i.e. not 8)
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CampKohler
Champion Author Sacramento

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Message Posted: Jun 5, 2014 9:25:54 PM

I am not having that problem using app V2.0.2 on V6.16 IOS.

1. What versions are you using?
2. Have you reloaded the app just in case something got corrupted?
3. Does the problem occur at stations that are cash (no CC Diff)?
4. Does it occur for every station that are cash & credit, most stations or some stations?

Can anyone think of any other questions to ask about this?
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