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Author Topic: Prize Points Missing Back to Topics
RadarIN

Champion Author
Indiana

Posts:7,419
Points:1,552,770
Joined:Mar 2009
Message Posted: Jan 2, 2014 7:23:11 AM

This is a first for me. I had two prize points at the first of the week and it was zero yesterday morning. I added another point yesterday and it registered. Here it is Thursday morning and it says that I have zero points for the week. What is going on?????????????
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RichWLIN
Champion Author Indiana

Posts:7,125
Points:1,137,280
Joined:Jun 2011
Message Posted: Jan 3, 2014 7:30:37 AM

The overlooked issues mentioned below have been corrected this morning. Both seem to be functioning as one would anticipate today.

The transition to a daily lottery was beginning to look Obamacare-esque. It seems that the corrections were accomplished on the server side without a need to update the app.

Good job getting to this quickly.

RG

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RichWLIN
Champion Author Indiana

Posts:7,125
Points:1,137,280
Joined:Jun 2011
Message Posted: Jan 2, 2014 11:00:27 PM

The real oversight here has been by the person responsible for programming the current version of the app. It should be no surprise that people are becoming confused, even if they were informed about the recent change in the lottery.

Version 2.27 of the Android app still says: "Win $250 in Free Gas!" when a ticket is purchased even though only $100 is currently offered. And, the ensuing response still says something to the effect: "you have X number of tickets for this weeks drawing", when it should read "in todays drawing".

Seems the software technician omitted a few key edits when making the latest update. Frankly, this oversight, taken with some of the others that have been discussed lately, look sloppy and amateurish at best and this certainly doesn't exude much confidence in the competence and attentiveness to make some of the more difficult improvements we've all been told are in the works.

RG
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scoutmaster
Champion Author Pittsburgh

Posts:95,379
Points:3,750,540
Joined:Mar 2003
Message Posted: Jan 2, 2014 10:27:14 PM

"Discussion has been going on for a month or so. How come everyone is so surprised?"

Because no one reads anything. Everyone wants to be told personally!
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Gas_Buddy
Champion Author Maryland

Posts:29,422
Points:3,531,745
Joined:Aug 2004
Message Posted: Jan 2, 2014 7:02:21 PM

luvmyrv wrote:

"so we need to enter the draw daily but cant because you cant collect 1000 points every day so will have to skip entering the odd day."

No. NO!!! You do not need to "enter the draw daily." You CAN enter the draw daily (assuming you have accumulated points to use), but you don't need to. Two entirely different things.

It's not much different than before when, if you didn't maximize your points earnings every day, you likely couldn't enter seven "tickets" in the weekly drawing.

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Scrapheap
Champion Author Virginia

Posts:17,050
Points:2,854,275
Joined:Sep 2006
Message Posted: Jan 2, 2014 4:49:24 PM

People are surprised because most people don't read this forum or Talk Back To Us and the few that do are dwindling in numbers because there seldom seems to be anyone listening on the other end.



[Edited by: Scrapheap at 1/2/2014 4:48:55 PM EST]
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CelticHeart
Champion Author Detroit

Posts:141,942
Points:3,664,225
Joined:Aug 2004
Message Posted: Jan 2, 2014 4:32:23 PM

Discussion has been going on for a month or so. How come everyone is so surprised?
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luvmyrv
All-Star Author Winnipeg

Posts:601
Points:365,545
Joined:Dec 2012
Message Posted: Jan 2, 2014 4:01:47 PM

so we need to enter the draw daily but cant because you cant collect 1000 points every day so will have to skip entering the odd day.
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RichWLIN
Champion Author Indiana

Posts:7,125
Points:1,137,280
Joined:Jun 2011
Message Posted: Jan 2, 2014 8:11:32 AM

Drawings are daily now. Read this.
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