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Author Topic: GasBuddy App version upgrade details Back to Topics
RichWLIN

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Message Posted: Oct 10, 2013 7:32:25 AM

It would be useful if the Help and FAQ section of the GasBuddy app were updated to include details of recent versions.

Currently in version 2.25, tapping Settings > Help > What’s New lands us on a page with details for version 1.11. It would be nice to know what to expect from a new version when it is introduced.

Thanks in advance for reading.
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RichWLIN
Champion Author Indiana

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Message Posted: Jan 4, 2014 1:05:18 AM

Nope, still version 1.1 in the Android app.
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pilotmass
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Message Posted: Jan 3, 2014 10:26:41 AM

GB changed its prize format. See your smartphone app for details
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RichWLIN
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Message Posted: Dec 21, 2013 8:04:47 AM

Bears repeating:

"Any new user looking through the Help file still finds version 1.1 details rather than information about the current version just acquired and, as mentioned previously, members who receive GasBuddy app updates automatically have to go seek update information from a public download site." This, of course must take place after the fact.

If the Settings > Help > What’s New isn't going to consist of "what's new" and users have to seek this information from public download sites, maybe the dated version 1.1 info should be replaced by a link to the Play Store or other appropriate location where this information is shared with users.

RG

P.S. Can't speak to version numbers or info in the app for Apple products, but the same sort of version disemintation should be true regardless of the OS.

[Edited by: RichWLIN at 12/21/2013 8:10:57 AM EST]
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Gas_Buddy
Champion Author Maryland

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Message Posted: Dec 20, 2013 9:32:28 PM

dallfo:

If you're asking if there's a different version of the Gas Buddy app for the Apple, the Android, and for the Blackberry operating systems, then yes, there are different "os's".

If you're asking if there are different app versions for (for example) the iPhone 4 versus for the iPhone 4S and/or the iPhone 5, then no, the current version of the app is the esame across the device's operating system. If you haven't downloaded the latest version of the app to your mobile device, then technically there are different versions of the app because you're still using the old version of the app/haven't downloaded the latest versions.

The latter is not much different than if you're still using Windows 8 even though you could download Windows 8.1 at no cost (or, for that matter, you're using Windows XP and not using Windows 8/8.1 because you're comfortable with what you already have.

Does that answer your question?


[Edited by: Gas_Buddy at 12/20/2013 9:35:35 PM EST]
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Byte_Doctor
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Message Posted: Dec 20, 2013 8:10:10 PM

>> Are the versions different for different os's?
>> I'm using an Apple iPhone 5 and my version of GasBuddy is V1.26.1375.

They are different for each mobile OS. V1.26.1375 is the latest iPhone version.
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dallfo
Champion Author Denver

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Message Posted: Dec 20, 2013 6:45:30 PM

Are the versions different for different os's?
I'm using an Apple iPhone 5 and my version of GasBuddy is V1.26.1375.
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RichWLIN
Champion Author Indiana

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Message Posted: Dec 20, 2013 6:08:13 AM

I suppose the app programmer just doesn't mind leaving details for app version 1.1 in place rather than the two more sensible alternatives of either removing What's New link in the app altogether, or simply editing the small file with additional information as new upgrades are released. Frankly, this just seems lazy to me.

Any new user looking through the Help file still finds version 1.1 details rather than information about the current version just acquired and, as mentioned previously, members who receive GasBuddy app updates automatically have to go seek update information from a public download site.

RG
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jimbeaux53
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Message Posted: Dec 20, 2013 3:35:54 AM

Not exactly useful information.

So, can anyone behind The Curtain give a list of features added or fixed in 2.27?



[Edited by: jimbeaux53 at 12/20/2013 3:36:30 AM EST]
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jimbeaux53
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Message Posted: Dec 20, 2013 3:33:08 AM

Not exactly useful information.

So, can anyone behind The Curtain give a list of features added or fixed in 2.27?
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RichWLIN
Champion Author Indiana

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Message Posted: Dec 19, 2013 9:40:29 AM

New update to the app version 2.27 available today.

The Settings > Help > What’s New still lands us on a page with details for version 1.11?

My app updates automatically so a trip to the Play Store was necessary to find out that this update has to do with the new prize give away,

"Starting January 1st 2014 we are giving away a $100 gas card every day!"

RG
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RichWLIN
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Message Posted: Nov 29, 2013 9:48:04 AM

jimbeaux53 allows: "I think we just need to keep knocking on the door to get their attention."

Worth a shot.
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jimbeaux53
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Message Posted: Nov 25, 2013 1:03:58 PM

RichWLIN wrote: It doesn't seem right for an app publisher to be so disinterested in informing users? The mechanism is there. Why not use it?

Well, I know from personal experience developers are typically not documenters or communicators. But I also know from personal experience that developers will eventually respond to direct queries regarding their work . . . and sometimes you have to bang on the front door a few times before they answer.

I think we just need to keep knocking on the door to get their attention. One thing I am going to do is everytime my mobile app gets updated I am going to try to ask the question in these forums of what and why.

[Edited by: jimbeaux53 at 11/25/2013 1:05:20 PM EST]
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TxJeans
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Message Posted: Nov 25, 2013 7:01:04 AM

They have totally abandoned the "What's New" for the Website.
Since some folks only use the APP when traveling and not daily, it would be nice also if they put something in the site "What's New" that indicates an APP update. They can put the details in the APP.
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RichWLIN
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Message Posted: Nov 25, 2013 6:43:53 AM

It doesn't seem right for an app publisher to be so disinterested in informing users? The mechanism is there. Why not use it?
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jimbeaux53
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Message Posted: Nov 25, 2013 3:33:43 AM

The Help and FAQ section of the GB app could link to this section of the Android Market or wherever the app originates.
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jimbeaux53
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Message Posted: Nov 25, 2013 2:46:33 AM

This could be the mechanism for communicating version information but the quality of information communicated leaves alot to be desired.
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jimbeaux53
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Message Posted: Nov 25, 2013 2:43:33 AM

Android Market includes the following for the Gasbuddy App:

What's New
V2.26
Fixed bug where some users could not post gas prices. You will need to log out and log back in.
V2.25
We've been working away at our price hike alert system. We will be using notifications to alert users of local gas price hikes.
V2.23
Good news! We are getting ready to send push notifications when prices are rising in your area. You may also notice new permissions are required for our app. These permissions are required by Google to send push notifications to your device.
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TxJeans
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Message Posted: Nov 24, 2013 10:44:58 PM

GOBUTLER - un-install and reinstall
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GOBUTLER
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Message Posted: Nov 24, 2013 9:36:26 PM

my app for gas buddy on my iPhone is running REALLY SLOW. Just the past month, it takes forever. The only app that I'm having issues with.
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TxJeans
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Message Posted: Nov 17, 2013 9:13:20 AM

Seems that they have also re-abandoned the "What's New" ( Last updated June 5). They made forum changes that we have liked (though have suggestions to improve more)and members have been complaining that they have to keep tossing their cookie and logging out and back in. Had to toss cookies again this morning.
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RichWLIN
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Message Posted: Nov 17, 2013 8:15:06 AM

Received an automated update (version 2.26) of the app yesterday.

The What's New section under the Help menu still shows update details for version 1.11 so it seems that this suggestion was deemed meritless.

RG
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RichWLIN
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Message Posted: Oct 18, 2013 11:38:34 AM

Personally, I wouldn't mind if app updates were found somewhere logically placed here. But again, this isn't the criteria of the OP. This is another topic altogether where management has already stated that they will not be including this info under What's new here in the forum.

Instead, they are relying on a short what's new blurb found at the various app download locations. This is all well and good unless members have the app set to update automatically. In this case, it is necessary to go the app store and read the what's new submitted there.

What I am suggesting is that this information be included in the place where it already is within the app: Settings > Help > What’s New

Currently this location has info for version 1.11 and it would be useful if this were updated each time there is a new version of the app.

RG
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CampKohler
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Message Posted: Oct 17, 2013 5:50:02 PM

GB: I was thinking of a sticky topic that would contain the data detail on all the versions of all the devices. Then,
1. What's New would then have either a short sticky topic linking to the detail (or a make new non-sticky post for each upgrade linking to it).
2. Each device's category would have a sticky topic linking to the detail.

That way, there would be only one place for the data and enough links so that it can be found without searching.
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Gas_Buddy
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Message Posted: Oct 17, 2013 3:21:11 PM

Scrapheap is correct (that is, I was wrong); it's not a forum for the app; it is (as Scrapheap noted) for the operating system. Still, that seems, along with What's New, places to posted moderator updates.
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Scrapheap
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Message Posted: Oct 17, 2013 2:25:58 PM

I do not believe that each app has its own forum. Each operating system has its own forum but those forums are to discuss anything related to that OS, not just the GasBuddy app for that OS.
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Gas_Buddy
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Message Posted: Oct 17, 2013 1:51:24 PM

As TeJeans wrote, yes, each app has it's own forum, but, as RichWLIN correctly said, there is myriad of forum topics, there is also a large number of discussion categories. I'm sure that most members using the discussions have never taken the time to view most of the major discussion categories, let alone looked at any of the Additional Forums to see the many categories and topics before starting new topics, etc. There are simply too many discussion categories (although there's a reason they've been created). If you have to search forums more than minimally to find what you're looking for, posting updates in "esoteric" threads isn't a solution to keeping people informed. I have to agree with RichWLIN regarding the problems with having to look anywhere beyond minimally; it's simply that most people don't or won't make an extra effort to find on this website what might be useful.

And, of course, based on previous discussions, I think we can agree that most app users don't take part in other Gas Buddy activities and, for that matter, may not even know there are discussions and other activities.
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RichWLIN
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Message Posted: Oct 17, 2013 10:13:19 AM

This suggestion is really about placing new version information within the Help menu of the app (directly on the phone).

Placing the information somewhere within these online discussions is apparently a separate previous suggestion. Unfortunately, this sort of dissemination will only reach the minority of members who participate here and bother to sift through the myriad of forum topics.

Placing the information directly in the app reaches everyone who downloads it to their device.

Again, this was apparently intended in the earlier version 1.11, but has not been followed up on as new versions have been introduced.

RG
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TxJeans
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Message Posted: Oct 16, 2013 10:14:34 PM

doesn't each app have their own forum?
I don't think they get that much traction that it would disappear too soon.
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Gas_Buddy
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Message Posted: Oct 16, 2013 10:06:39 PM

"I don't think it would be too much of a bother to record it in a forum topic set aside for the purpose."

The problem with putting the update information in a forum topic is that you'd be dependent on members checking the various forums. Keeping it in the already started "What's New" seems more logical if a member is looking for "what's new".

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CampKohler
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Message Posted: Oct 16, 2013 8:01:20 PM

I upgraded the iPhone app today, and I looked for the update info. It wasn't that involved and I don't think it would be too much of a bother to record it in a forum topic set aside for the purpose. When the next version becomes available, the info the previous version is lost to us.
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RichWLIN
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Message Posted: Oct 16, 2013 4:43:13 PM

It probably wouldn't be productive to post updates or changes here. Many of the app user apparently don't participate in the online version.

However, if it was viable to put version 1.11 in the help menu of the app, you'd think subsequent versions would appear there as well.

RG
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CampKohler
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Message Posted: Oct 15, 2013 7:58:18 PM

This suggestion has been added to the Suggestion Tracking List as a new topic on an existing subject.

From GM last year (excepted from here): "App revisions and bug fixes are usually outlined in each app's respective download page. These kinds of updates are not something that will be included in the TBTU/What's New areas."
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Gas_Buddy
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Message Posted: Oct 14, 2013 2:39:13 PM

Much of the time since the original post was made has been weekend, and there's been a relative lull in participation by the "regulars", the ones who primarily comment in the Suggest and Talk Back discussions, so it's not surprising that the suggestion didn't get support expected.

While (I believe) a majority of active members (i.e., price posting members, not just "viewers") are using the mobile app and aren't familiar with the features and inclusions of the full website, including the discussions, let alone the Web Site Announcements page under a small print "What's New" link at the bottom of the page (or, for that matter, even know there's anything more than the app), there is no apparent reason that the Announcements page isn't updated in conjunction with program and website updates, changes, and/or other notifications. Even if the announcements will only be found and read by a few dedicated members, that is a primary way of moderator/organization communication with the members. Or, as RichWLIN hinted at, it should be.
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RichWLIN
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Message Posted: Oct 14, 2013 6:49:40 AM

I really thought that this suggestion might get some support inasmuch as there have been no details included in the many versions that have been introduced since 1.11?

Again, it would be nice to know what to look for in new versions before and after a new release takes place.

RG

[Edited by: RichWLIN at 10/14/2013 6:50:34 AM EST]
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