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Author Topic: No gas for sale Back to Topics
beachd8

Champion Author
Orange County

Posts:1,285
Points:220,895
Joined:Oct 2012
Message Posted: May 22, 2013 9:18:57 PM

When there was no gas for sale, I attempted to update the sales price to "0". The system refused the update. I would prefer that it have a popup that asks for a reason, such as: construction, closed, etc. or fill in the reason. It could then display the reason there is no gas until it is updated with a price. At the very least let it be updated to "0".
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drgeeforce
Sophomore Author Los Angeles

Posts:248
Points:365,345
Joined:Oct 2011
Message Posted: Jun 13, 2013 3:33:54 PM

Re:GasBuddy in MD
False pricing only benefits the false poster by giving points to apply for the free gas card giveaway. The "greed" implied pertains to the false poster achieving points. The ads are a part of the problem because they are the source of the gas giveaway funds. However, I do notice on the app that some independent stations do not show up in pricing until I look into my favorites list. Am I to believe there is preferential listing of stations that only support the free gas giveaway? Greed abounds my fellow GasBuddyer. Just because you don't have false posters in your area, doesn't mean there are none. There is no penalty for those who habitually post false prices, just a benefit. The fix is simple, 1. just delete the button on the hypertext page for those MSL not selling that type of fuel. 2. False posters have but two warnings, then get banned. 3. Attracting new users will increase when the website owner/webmaster responds to it's users, this is simple business acumen.
I learned of this site by friends who said this was somewhat accurate because of the large number of persons reporting prices.
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Scrapheap
Champion Author Virginia

Posts:17,537
Points:3,001,375
Joined:Sep 2006
Message Posted: May 29, 2013 7:42:11 PM

Why would anyone believe they are working on fixing the issue? It has been 20 months since the App Awards were introduced and the posting of prices for fuel stations didn't carry exploded. (This situation could have been easily remedied by removing the awards until the problem was addressed, but I digress). In that 20 months, we have heard they are considering tying prices to the MSL, we have heard that the prices would definitely be tied to the MSL (that promise happened last June I believe with an estimated date in late July), then we were told they were considering it, then we were told by a moderator that if it were up to him they would implement it, then we were told they might consider giving it higher priority.

Seriously, how long does it take to implement a conditional statement?

If I were the owner of this site I would be embarrased if people were going to stations to buy non-existent fuel based on bad data they got from this site, a site which ostensibly exists to help consumers. Instead, they continued to encourage this behavior and added the Top Spotter, which further encourages the bad behavior. They also removed the ability to delete prices using the map. Fluff was more important.

I hope they are working on it but they have flip flopped so many times on this and other important issues (cash vs credit) that I will believe it when I see it.

[Edited by: Scrapheap at 5/29/2013 7:44:49 PM EST]
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Gas_Buddy
Champion Author Maryland

Posts:30,012
Points:3,680,000
Joined:Aug 2004
Message Posted: May 29, 2013 5:19:33 PM

drgeeforce:

"...it seems it is no longer a site for the gas buddyers but for false price posters and ads. If this continues, a large number of honest users will leave. The accuracy of this app was what drew me to this site and now it is no longer accurate because of greed."

Are you saying that Gas Buddy is no longer accurate because Gas Buddy Inc. (i.e., the organization) is greedy? Or that Gas Buddy members are posting false prices because they're greedy. Accuracy of price posting isn't a by-product or result of advertisements (which is what I assume you mean by "greed").

I've said it repeatedly, I don't see that many false prices in the Gas Buddy websites I regularly use), I do see errors (and yes I see the occasional Costco/BJ/Sam's Club diesel price but I think that's more a confusion of stations because members making those posts have stopped after being informed). There's just, to me, no great value in randomly making up prices when you can simply repost a previous price. One problem is that price posting via the app is in current time, and not backdated (which most people using the website don't do), and thus a price seen earlier in the day is posted as being a current price.

Here's the problem with the app, or in the view of many critics of the app:

The app awards generate and/or encourage false price posting in order to reach different levels and "win" the awards. Gas Buddy (management) has decided that the app awards generate price posting interest (accurate price posting, that is). Newer members seem to like the awards. If you were part of Gas Buddy management, how would you or what would you do to encourage price posting, and to gain new members (who, in turn, hopefully read the advertising that supports this website)? I'm not naive enough to think that I have the answers, but Gas Buddy Inc. isn't working in a vacuum and hasn't not researched various options and hasn't not reviewed the results or criticism of a relatively few number of "Talk Back To Us" responses. (That doesn't mean that they've responded in a timely manner to complaints.)

The bottom line is, if you think that this is just a website of false price posts and advertisements, what would you do improve the site/the program, gain members, and increase or maintain revenue? You can't simply say "Things are wrong and they should fix it".

That said, CC (a moderator) recently wrote in another thread:

We are working on a way to disable fuel types from the Master Station List.

Unfortunately, this is not as easy as adding a button and hoping for the best. Mostly because the website is so old and has been using the same tools for some things for so long, there is a LOT of work that goes on, on the back end of things to make this happen.

Some of the more active, long-time members may have noticed questions when using the apps along the lines of "Does this station sell midgrade fuel?" We're collecting people's responses to help us with this process, in an effort to make it more automated in the future.

Thanks for your patience as we continue to work on these tools. GasBuddy is our biggest project and it takes a lot of work from a lot of different people.

In the meantime, if you do notice someone enter a price for a grade not sold, senior GasBuddy members (min. 10,000 points) can remove false prices, duplicates, etc. by clicking the price in the price lists, and setting the new price to 0 (zero). When you do this, ALWAYS leave a quick note as to why it was deleted in the comments field (just delete the existing comment, and input your reason). Only site administrators can see these messages.

This is typically the best way to go about this as we deal with such high volume of e-mail that we may not be able to address the issue for days or even weeks.

(End of moderator response).

The bottom line is they seem to be working on it; it's just not an easy or overnight fix.



[Edited by: Gas_Buddy at 5/29/2013 5:26:06 PM EST]
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drgeeforce
Sophomore Author Los Angeles

Posts:248
Points:365,345
Joined:Oct 2011
Message Posted: May 29, 2013 12:58:37 PM

I agree with Michael29644, it seems it is no longer a site for the gas buddyers but for false price posters and ads. If this continues, a large number of honest users will leave. The accuracy of this app was what drew me to this site and now it is no longer accurate because of greed.
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Michael29644
Champion Author Greenville

Posts:6,939
Points:1,211,200
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Message Posted: May 28, 2013 3:20:31 PM

Not yet. Right now, I'm trying to get them to address a local GB Direct posting issue that I feel is more important. If/when they address that issue, I'll take another look at this one. Thanks for the advice.

[Edited by: Michael29644 at 5/28/2013 3:20:59 PM EST]
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scoutmaster
Champion Author Pittsburgh

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Message Posted: May 28, 2013 5:08:54 AM

Michael29644,

Have you contacted the moderators about this? If the answer is no, I would contact them. They should know what is going on.

[Edited by: scoutmaster at 5/28/2013 5:09:15 AM EST]
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Scrapheap
Champion Author Virginia

Posts:17,537
Points:3,001,375
Joined:Sep 2006
Message Posted: May 27, 2013 2:20:29 PM

It worked for me by doing an area search, clicking on the price and entering a 0. It has never worked with report a price or using an FSL. I had a thread suggesting that we should be able to delete prices using an FSL, report a price, the apps or the mobile site in addition to (at that time) an area search and the maps. That thread was removed by the moderators.
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Michael29644
Champion Author Greenville

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Message Posted: May 27, 2013 2:02:33 PM

I've tried it from the search, I've tried it from the price map, I've tried it from the favorite station list, and I've tried it from the Report Gas Prices box on the main page. If you see any place or situation I've missed, feel free to let me know. It'd be nice to be able to zero out the incorrect prices, but to be honest, between this problem, the site redesign, and the whole GB Direct issue, I'm close to being done with this site. The frustration is becoming not worth it anymore.
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Scrapheap
Champion Author Virginia

Posts:17,537
Points:3,001,375
Joined:Sep 2006
Message Posted: May 27, 2013 8:28:37 AM

Michael29644 - I assume you are trying to zero prices using the map. That feature got disabled with the update that included less contrast and made this site tougher to read. You can still zero out prices if you do an area search, click on the price and enter a zero.

Why GasBuddy removes features that improve the veracity of this site is confounding, especially when people are asking for just the opposite.
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Byte_Doctor
Champion Author Akron

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Message Posted: May 27, 2013 8:03:11 AM

Michael29644, are you attempting to zero the price from the search results? Here on the Akron site, that's the only place it still works.
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Michael29644
Champion Author Greenville

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Message Posted: May 27, 2013 1:19:16 AM

"When this happens, the workaround is to first enter a *new* bogus price, causing it to become current, and then immediately delete it. (Note that both of those operations should include a comment line explaining what you're doing.)"

Already tried it, multiple times. Doesn't work here anymore.
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kwzh
Champion Author San Jose

Posts:23,381
Points:4,320,780
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Message Posted: May 27, 2013 12:57:45 AM

I just zeroed out a diesel price for a non-diesel station, so evidently it still works here in the SJ area. One problem that's been observed in the past is that a price might be in the age range where one part of the system thinks it's current while another does not, and as a result, the bogus price is listed but can't be deleted. When this happens, the workaround is to first enter a *new* bogus price, causing it to become current, and then immediately delete it. (Note that both of those operations should include a comment line explaining what you're doing.)
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scoutmaster
Champion Author Pittsburgh

Posts:98,141
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Message Posted: May 26, 2013 9:39:43 PM

You can still do it on the Pittsburgh site.
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Michael29644
Champion Author Greenville

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Message Posted: May 26, 2013 5:50:51 PM

"You can zero all the prices for a station."

Apparently, you can no longer do this on the Greenville, SC site. I've also seen reports that some other local sites will not allow you to zero out a price by any means anymore.
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krazkar
Champion Author Calgary

Posts:3,023
Points:919,480
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Message Posted: May 26, 2013 1:45:08 PM

We had a few Petro-Canada stations that was out of fuel for weeks. Problem was that 'visitor' updated them every day. I couldn't put a 0 to delete it. I think most who lived in Calgary knew this, so it wasn't much of an issue.
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kwzh
Champion Author San Jose

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Message Posted: May 25, 2013 11:51:30 PM

OK. It might be workable, but it's not what I'd call "simple".
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scoutmaster
Champion Author Pittsburgh

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Message Posted: May 25, 2013 6:23:20 AM

Once the MSL is tied to the grades that can be posted, yes kwzh.
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kwzh
Champion Author San Jose

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Message Posted: May 25, 2013 12:24:49 AM

scoutmaster, are you saying that when a station runs out of regular gas, but still has premium to sell, the procedure should be to edit the MSL and uncheck "regular" until they get a new fuel delivery?
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scoutmaster
Champion Author Pittsburgh

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Message Posted: May 24, 2013 6:12:16 AM

This is simple and has been suggested already.

Link the MSL to the grades available to post. If a station is in any form of closed, do not allow prices to be posted.
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CampKohler
Champion Author Sacramento

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Message Posted: May 23, 2013 2:24:02 PM

This suggestion has been added to the Suggestion Tracking List as a new topic on an existing subject.

TXJeans has pretty well described the disconnect between the price reporting system and the MSL. Perhaps we should have a compilation of the issues involved and create a permanent model of how we want the connection to work, building on it by modifying it from time-to-time as new ideas are suggested. Whether or not GB wishes to implement it or chooses to do so is another matter. At least we would have something cogent and comprehensive to look at over the long term.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: May 23, 2013 6:13:25 AM

"This only works for one or two of the four price-entry methods available on the full site; I don't know about the smartphone apps."

You can zero all the prices for a station.

This doesn't work on the app.

[Edited by: scoutmaster at 5/23/2013 6:14:36 AM EST]
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Realakman
Sophomore Author Alaska

Posts:159
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Message Posted: May 23, 2013 5:13:57 AM

Bring back full serve for a dollar
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kwzh
Champion Author San Jose

Posts:23,381
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Message Posted: May 23, 2013 4:30:00 AM

beachd, a price entry of "0" already has a meaning, namely, "delete current price entry without creating a replacement". (This only works for one or two of the four price-entry methods available on the full site; I don't know about the smartphone apps.)

A way to indicate "out of gas" has been mentioned many times in the past -- particularly just after a natural disaster that leads to a gas shortage -- but the latest from the moderators is that they're not currently interested in implementing such a feature.
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TxJeans
Champion Author Tampa

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Message Posted: May 22, 2013 10:51:34 PM

Although marking as temp closed solves the problem, someone needs to mark it back open once they get their load of fuel. Usually a station is not out of gas for a long period unless it is truly temporarily closed due to construction, change of ownership or a major storm.

It would be nice to have the ability to put 0.0 and comment out of gas or something that could then be easily updated with the price once station is back online. Besides, they could be out of just ONE grade of gas.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: May 22, 2013 9:23:19 PM

Mark the station as temporarily closed.
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