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Author Topic: Should be a category for technical issues &roll-back for upgrades Back to Topics
OuachitaRivrRat

Rookie Author
Arkansas

Posts:2
Points:20,690
Joined:May 2011
Message Posted: Dec 28, 2012 2:57:13 PM

Perhaps sub-categorized by device type that is easily searchable to find out if others have reported the same issue & if/how it was resolved. It would also be wonderful to "undo" an upgrade that doesn't work for you while you await resolution of the issue so you aren't feeling like you're stuck in limbo, unable to use the app at all while you wait however long it may take.
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scoutmaster
Champion Author Pittsburgh

Posts:99,071
Points:3,941,715
Joined:Mar 2003
Message Posted: Dec 30, 2012 6:36:54 AM

kwzh,

You could be correct but I would bet in most cases my statement is correct. The ones that have been members for awhile with low point totals like the OP use the site but don't contribute. They want something done so it makes it easier for them to use the site.
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kwzh
Champion Author San Jose

Posts:23,533
Points:4,361,630
Joined:Jul 2001
Message Posted: Dec 30, 2012 2:22:16 AM

scoutmaster, I understand that you consider anyone with a low points/age ratio to be a non-contributor -- but when a device or program is non-functioning, asking for it to be fixed is hardly the same as "wanting everything done for them".
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CampKohler
Champion Author Sacramento

Posts:13,369
Points:2,128,505
Joined:May 2007
Message Posted: Dec 28, 2012 9:48:40 PM

This suggestion has been added to the Suggestion Tracking List as new subjects.
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scoutmaster
Champion Author Pittsburgh

Posts:99,071
Points:3,941,715
Joined:Mar 2003
Message Posted: Dec 28, 2012 9:28:52 PM

TB,

It's another user, not contributor to the site, that wants everything done for them.
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TB
Moderator
Message Posted: Dec 28, 2012 4:43:22 PM

OuachitaRivrRat
Thank you for the suggestion. I have checked both of the topics that you posted an in neither did you actually list the problem that you are having with the app.

If you could give us a bit more information I'm sure we could find a solution or put out a fix if one is needed.
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