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Author Topic: Problem with Search Function..... Back to Topics
EdWoods

Champion Author
Maryland

Posts:1,967
Points:439,870
Joined:Aug 2012
Message Posted: Nov 25, 2012 4:02:48 PM

I'm having a continuing Problem with the Search Function. Several Items: A - There are Nine (9) Gas Stations in the Lanham/Seabrook (Md) area, but right now only 2 of them will come up on a search. B- Glenn Dale Md. has 2 Stations, But neither will come up on a search by "Glenn Dale, Md" or "20769" However, both are shown as "Open/Active" in the Master Station List. C - Davidsonville, Md's 2 Stations come right up on "Davidsonville, Md" but "21035" says "no Prices....." I realize it isn't easy, but we need to have Every Station in the Database come up every time in a search, regardless if it is by town name or zip code. In other words, regardless of whether I put in "20769" or "Glenn Dale, Md." Every Station in the Master List that is listed as being in Glenn Dale should come up. If the Price at a station is over 36 hours old, it should come up anyway, either with the price in Red, or with the price block Blank..... Thank You.
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Don
Moderator
Message Posted: Dec 5, 2012 5:08:55 PM

Hi EdWoods, in response to your post from Nov 30, 2012 10:09:31 PM,

No, you cannot post prices from the Master Station List (you can, however, favorite a station from the MSL).

The MSL uses "static" information, the stations in this list will always be found there (even if they have a Deleted status).

It's the visibility of stations that are updated through the apps or on the site that can change, if a station does not see a recent update, it can be hard to find on the website or in the apps.

Most of the time, if a station is listed in the MSL but cannot be found on the site, it needs a price update to once again become visible on the site.

What you can do is visit the Report Prices Page, and enter the station that matches the info in the Master Station List (ie. select or enter the correct station brand, then select/enter the correct area name). When a synced address is found in the MSL, you will see listings prompt from the Address entry field.

Select the correct address provided from the Address entry field and continue to update the prices.

Doing this will bring "expired" stations back onto the site and back into view in the lists or search results.

(the above steps can also be used to find a station if you're not sure if it's in the database or not, and do not have access to the MSL).

I hope this explanation helps.

-Don

[Edited by: Don at 12/5/2012 5:10:23 PM EST]
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scoutmaster
Champion Author Pittsburgh

Posts:97,216
Points:3,856,015
Joined:Mar 2003
Message Posted: Dec 3, 2012 6:53:24 AM

CK is correct. I know hard to believe, huh. You can't post prices from the Master Station List (MSL). You can from your Favorite Station List (FSL) or the price boards or from the price maps.
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CampKohler
Champion Author Sacramento

Posts:12,915
Points:2,049,420
Joined:May 2007
Message Posted: Dec 2, 2012 12:57:52 AM

AFAIK, you can't report prices from the MSL, either from the map balloons or the station list. Your could post a suggestion that both of them have a Report A Price link, wherein when Report A Price appears, it has the brand and address info populated. (You can take the credit for it.)
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CampKohler
Champion Author Sacramento

Posts:12,915
Points:2,049,420
Joined:May 2007
Message Posted: Dec 2, 2012 12:46:37 AM

I marked the nine stations of Lanham-Seabrook, MD on this map, along with the age of the prices. The weekend price search limit is 36 hours, so only three stations qualified as a search result, so that is working OK. I didn't look at Glenn Dale, but it's probably the same situation.

Because you can select All Stations on the Map Gas Prices Map and see every station, you can always use the map to report prices. You don't need a search to report prices; you can put in the address on Report a Price or use the map.

Now I have a question for you. Looking at the clusters of Lanham-Seabrook stations circled in blue, how is it there are stations between the clusters that have cities of other than L-S? It seems like there is something wrong with the cities of the southernmost cluster. Do you have any explanation for this situation, Ed?

PS: If you search the Map Gas Prices Map for Lanham (which is the city for four stations), the result is an error msg, because the name is unrecognized. (L-S works OK.) Google has no problem locating it. What do you think, Ed, is that a place?

PS2: The closed Shell at 8555 MLKjr has a status of Delete-Duplicate. Duplicate of what? There don't appear to be any stations in the immediate area. Should that be changed to Delete-Fake or Delete-Other?

[Edited by: CampKohler at 12/2/2012 12:52:04 AM EST]
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EdWoods
Champion Author Maryland

Posts:1,967
Points:439,870
Joined:Aug 2012
Message Posted: Nov 30, 2012 11:09:31 PM

Don, Thank You. It's great to know someone actually reads these messages. My point in posting in the first place is that I am unable to find these stations. They show up in the master list, and their info listed is correct, but when I try to find one thru any normal search pattern, it will not come up. I don't see a way to update a price when looking at the master list. Thanks Again, Ed
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Don
Moderator
Message Posted: Nov 29, 2012 5:47:14 PM

Hi EdWoods,

"If the Price at a station is over 36 hours old, it should come up anyway, either with the price in Red, or with the price block Blank....."

Due to the volatility of gas prices, listed prices are removed after a period of time (the amount of time varying from area to area, based on how many prices are typically being reported) to avoid showing old/inaccurate info.

Most sites have a maximum display time, and if prices do not get updated for a station during that display period, they will eventually expire off of the website.

The maximum display time for the MD site is 24 hours, some of these stations have not seen a price update since November 20 (Exxon @ 7703 Annapolis Rd), others have not been updated for over 24 hours.

The two most recently updated station in this area are the BP at 9501 Lanham Severn Rd and the Shell @ 10000 Greenbelt Rd.

To update prices in your area and have them displayed on the site once more, you can use the Report Gas Prices page to update the stations back into the list.

I hope this helps answer your question.

-Don
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EdWoods
Champion Author Maryland

Posts:1,967
Points:439,870
Joined:Aug 2012
Message Posted: Nov 29, 2012 5:21:32 PM

What I'm saying is that there are some stations in the Master Data Base that are Open and operating, (some are open 24/7), but when you try to find them, they will not appear on the list that comes up for that community, no matter if you search by Zip Code or town name.....
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CampKohler
Champion Author Sacramento

Posts:12,915
Points:2,049,420
Joined:May 2007
Message Posted: Nov 27, 2012 2:04:29 AM

From what I have seen, GB ZIP searches work like this: 1. Translate the ZIP into a city/area name. 2. Search by the name. A suggestion to make it a true ZIP search has been made here.
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