Not Logged In Log In   Sign Up   Points Leaders
Follow Us    7:51 PM

Message Forum - Read Message

Category: Suggest a GasBuddy improvement > Topics Add to favorite topics   Post new topicPost New Topic
Author Topic: If a price is listed for fuel that does not exist.... Back to Topics
EdW

Champion Author
Riverside

Posts:4,311
Points:942,530
Joined:Jun 2001
Message Posted: Nov 7, 2012 10:50:33 PM

I have noticed a gas station where a certain member keeps posting a diesel price, however the station does not sell diesel. Is there any way for a user to delete the bad price that another posted or is it best to let it fall off over time?

Thanks!

REPLIES (newest first) Post a Reply
Profile Pic
Don
Moderator
Message Posted: Nov 28, 2012 12:34:48 PM

As a senior member (10,000+ points with a car icon), you can delete false prices, duplicates, etc. by clicking the price, and setting the new price to 0 (zero). When you do this, ALWAYS leave a quick note as to why it was deleted in the comments field (just delete the existing comment, and input your reason). Only site administrators can see these messages.

It is a good idea to include a comment to ensure that we do not recognize prices being deleted as abuse.

This feature is no longer available in the mobile apps due to the number of users abusing the function. There's no definitive timeline as to why this may be included.

-Don

[Edited by: Don at 11/28/2012 12:35:46 PM EST]
Profile Pic
Cityscape
Sophomore Author British Columbia

Posts:224
Points:398,270
Joined:Apr 2009
Message Posted: Nov 26, 2012 6:14:45 AM

seabrz7: In your case if the station is actually closed you should go to the Master Station List and mark it as closed. After that prices from that station will not be able to be updated.
Profile Pic
Gas_Buddy
Champion Author Maryland

Posts:29,468
Points:3,544,595
Joined:Aug 2004
Message Posted: Nov 25, 2012 11:49:58 AM

Ihuey99:
You can zero out prices as a senior member (I.e. 10,000 points) on your computer. You cannot zero out prices via mobile apps (unless Gas Buddy has upgraded the apps, which, to my knowledge, they haven't).
Profile Pic
ihuey99
Champion Author Oakland

Posts:3,880
Points:884,145
Joined:Oct 2011
Message Posted: Nov 25, 2012 5:46:17 AM

I thought that only certain user levels can delete gas prices. I have tried to zero out a price for a grade that was not present at a gas station that another person posted. However, nothing happened.
Profile Pic
n8pu
Veteran Author Michigan

Posts:250
Points:108,580
Joined:Apr 2006
Message Posted: Nov 23, 2012 9:41:42 PM

Thanks for the info mwjones, I see quite often a false price for our local Sam's club. That is seeing a price for mid-grade and once in a while for diesel, they neither sell mid-grade nor diesel at the Traverse City, Michigan store.
Profile Pic
scoutmaster
Champion Author Pittsburgh

Posts:95,530
Points:3,763,590
Joined:Mar 2003
Message Posted: Nov 9, 2012 6:20:30 AM

When I zero out a bad price, I put the reason in the comments field and also PM the moderators.
Profile Pic
Gas_Buddy
Champion Author Maryland

Posts:29,468
Points:3,544,595
Joined:Aug 2004
Message Posted: Nov 8, 2012 5:08:21 PM


EdW:

You can delete a price by zeroing it out. That is, if you know the price is wrong, simply enter a new price of $0.00 and post the zero price as the new entry. This will negate the previous posted price but, because it's a zero price, will not be visible.
Of course if you know the price is wrong and you know the correct price, you can simply post the correct price.

Yes, you can let the price fall off over time, but note that the "fall off" time varies depending on the Gas Buddy site, and can be 12, 24, 36, 48, or 72 hours at which the price automatically "falls off" if not updated.

As for "a certain member keeps posting a diesel price...", and you can advise the moderators of his erroneous posting so that the moderators can warn the member, realize that different gas stations post the price (seen from the street). Some stations (such as those near me) post the price of regular and premium; others post the price of regular and diesel, still others post the price of regular, premium, and diesel. I'm not saying that it is in this case but what this "certain member" may be doing is confusing prices he's seeing as he drives by the station, is assuming that the premium price is the diesel price, or is confusing stations he's posting prices for. For this reason what I'd do is send him a simply Buddy Message and letting him know that he's wrongly posting the diesel price. That may be all it takes to solve the problem.
Profile Pic
seabrz7
Champion Author California

Posts:1,400
Points:224,810
Joined:Feb 2012
Message Posted: Nov 8, 2012 11:40:10 AM

I had one post a gas station that has been closed for months. So I just zeroed it out and no promblem any more. :)
Profile Pic
CookieAcct
Champion Author London

Posts:41,080
Points:3,697,780
Joined:May 2004
Message Posted: Nov 8, 2012 11:16:37 AM


Also, the moderators have asked that when you zero out a price post, you put a brief explanation in the comment field.
Profile Pic
CampKohler
Champion Author Sacramento

Posts:12,570
Points:1,980,570
Joined:May 2007
Message Posted: Nov 8, 2012 1:28:55 AM

The price to be zeroed should be the result of a search or on one of the highest/lowest price lists, i.e. a price with a green or yellow background.
Profile Pic
mwjones
Champion Author Dallas

Posts:13,198
Points:3,017,070
Joined:Nov 2005
Message Posted: Nov 7, 2012 11:53:59 PM

The moderators/developers are planning on fixing the false post issue in the mobile apps in a future release.

Until then, from the main website (will not work from the mobile website or apps) update the price to a value of 0 (zero). That will remove it from the site.
Post a reply Back to Topics