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Author Topic: Photos missing Back to Topics
jcs72

Champion Author
Dayton

Posts:6,435
Points:2,266,965
Joined:Jan 2006
Message Posted: Aug 10, 2014 8:37:01 PM

Going under "Map gas prices" and clicking on the "View Details" is how you view photos of gas stations. There is one contributor whose photos of gas stations mysteriously disappeared after the overhaul of the "Map gas prices" feature, namely mapcat from the Ohio site. He had over 6,000 pictures in all from coast to coast (mostly Ohio). I went to his profile, and the pictures are gone from there, as well.

What happened? His pictures were the gold standard in my opinion! GasBuddy's not the same without them!
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scoutmaster
Champion Author Pittsburgh

Posts:97,218
Points:3,856,015
Joined:Mar 2003
Message Posted: Aug 11, 2014 9:26:05 PM

You picked the correct one jcs72.

The options at that link are

Media Inquiries
Website Feedback
Get Gas Price Data
Mailing Address

Seems pretty self explanatory to me.
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Gas_Buddy
Champion Author Maryland

Posts:29,835
Points:3,637,575
Joined:Aug 2004
Message Posted: Aug 11, 2014 8:03:10 PM

You can contact the moderators directly using either the Help link at the top of every Gas Buddy page, or via the Help link (and the Contact Us link below that) at the bottom of the page.

I assumed the headings, when you opened either link were pretty self-explanatory but apparently they're not, though I'm not sure how much needs to be explained without complete sentences as the "link".

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jcs72
Champion Author Dayton

Posts:6,435
Points:2,266,965
Joined:Jan 2006
Message Posted: Aug 11, 2014 6:09:51 PM

I used scoutmaster's link and went to Website Feedback. I noticed that neither of the columns mentioned the word "moderator", but since my issue deals with the website I went there.
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Gas_Buddy
Champion Author Maryland

Posts:29,835
Points:3,637,575
Joined:Aug 2004
Message Posted: Aug 11, 2014 4:26:07 PM

Contact the moderators using the Help link at the top of reach page. Or use the COntact Us link at the bottom of each page.
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scoutmaster
Champion Author Pittsburgh

Posts:97,218
Points:3,856,015
Joined:Mar 2003
Message Posted: Aug 11, 2014 8:36:42 AM

"Question: How do I contact those moderators you mentioned?"

These questions amaze me from members who have been around as long as the member who asked this question.

Did you ever see this?
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jcs72
Champion Author Dayton

Posts:6,435
Points:2,266,965
Joined:Jan 2006
Message Posted: Aug 10, 2014 9:27:30 PM

I have told him about his photos missing (he is my brother, BTW), but it doesn't seem to bother him. I was thinking they were probably still stored somewhere within the GasBuddy database and the connection somehow got severed between his photos on the database and what we users see on the screen, be it our desktop computers or iPads (same results for me personally).

Question: How do I contact those moderators you mentioned?
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Gas_Buddy
Champion Author Maryland

Posts:29,835
Points:3,637,575
Joined:Aug 2004
Message Posted: Aug 10, 2014 9:11:36 PM

Have you asked "mapcat" if he asked the moderators to remove pictures or if he even knows his 6,000 photos are missing (or that maybe only some are missing)?

You might start with the person posting the pictures and then, if necessary, contact the moderators directly (as they're not generally in the discussions).
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