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Author Topic: Attempting to Remove or Ignore Buddy error message. Back to Topics
ItsMorph

Champion Author
Grand Rapids

Posts:36,218
Points:3,715,905
Joined:Mar 2004
Message Posted: Jun 9, 2013 11:25:59 PM

I am trying to modify my Buddy List, and cannot Remove or Ignore a Buddy. I just get a popup that says "There has been an error processing your request" or something like that.

I would really like this fixed so I can remove someone from my list.

Thanks!
REPLIES (newest first) Post a Reply
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ItisAJeepThing
Champion Author Tucson

Posts:30,336
Points:2,692,875
Joined:Oct 2006
Message Posted: Sep 5, 2013 1:52:50 PM

Try using the "My Buddies" box on the left side of the "Member Messaging" page. Good Luck!!
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TxJeans
Champion Author Tampa

Posts:7,135
Points:774,900
Joined:May 2004
Message Posted: Sep 2, 2013 12:12:52 PM

Any update on fixing the remove/ignore buddies?
I have one I needed to remove. I finally accomplished it from the "In Box" messaging screen.

Thanks ItsMorph!

[Edited by: TxJeans at 9/2/2013 12:13:58 PM EST]
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ItisAJeepThing
Champion Author Tucson

Posts:30,336
Points:2,692,875
Joined:Oct 2006
Message Posted: Jul 16, 2013 3:25:25 PM

There is a continuing problem with withdrawing Pending Buddy Requests.

Won't work with Firefox, Google Chrome or Internet Explorer.

[Edited by: ItisAJeepThing at 7/16/2013 3:25:56 PM EST]
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WR-INC
Champion Author Twin Cities

Posts:42,873
Points:4,162,895
Joined:Dec 2002
Message Posted: Jun 28, 2013 5:38:49 AM

TB,

Let Don (Moderator) know - he just replied to my Contact Us note.
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TB
Moderator
Message Posted: Jun 25, 2013 5:15:13 PM

Looks like there is an error with this feature. We are working on getting it fixed up and we will let you know when we get it updated.
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WR-INC
Champion Author Twin Cities

Posts:42,873
Points:4,162,895
Joined:Dec 2002
Message Posted: Jun 25, 2013 4:43:35 PM

I'm not sure that it's the browser. It's happened now when I tried to delete friend requests. Same error message. Same in IE too.

[Edited by: WR-INC at 6/25/2013 4:45:53 PM EST]
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scoutmaster
Champion Author Pittsburgh

Posts:95,985
Points:3,792,865
Joined:Mar 2003
Message Posted: Jun 24, 2013 8:08:51 AM

"CC, I’m using Firefox on Win7 Pro. I don’t have any other browser to try."

The download another one and try it. Chrome, Opera and Safari all all free and as Byte_Doctor stated, I.E. comes with your OS.
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Byte_Doctor
Champion Author Akron

Posts:6,425
Points:1,258,815
Joined:Apr 2011
Message Posted: Jun 24, 2013 7:16:47 AM

jrsva wrote "CC, I’m using Firefox on Win7 Pro. I don’t have any other browser to try."

Windows 7 comes with Internet Explorer so presumably you could try it there too.
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jrsva
Champion Author Virginia

Posts:12,472
Points:2,154,375
Joined:Jan 2006
Message Posted: Jun 24, 2013 12:46:09 AM

CC, I’m using Firefox on Win7 Pro. I don’t have any other browser to try. When I go to my Buddy list, check one of them and ask him/her to be removed nothing happens.

What about the fact that my Buddy list is totally unorganized? Does that have a bearing on the removal issue as CK suggested (just before your post on 20 June)? I have about 60 or 70 Buddies. Most of my long-time Buddies are near the top of the list and most recent additions are toward the end but there are many exceptions to this. When I last printed the list it was entirely alphabetical.

* * * *     CC, can you alphabetize my list for me?

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ItsMorph
Champion Author Grand Rapids

Posts:36,218
Points:3,715,905
Joined:Mar 2004
Message Posted: Jun 23, 2013 3:40:25 PM

CC: I'm using Firefox 20 on Windows 8.

I had been trying to remove the buddy from the My Buddy List page. That's when it gave me the error message. Just tried to remove from the Member Messaging area and it worked just fine!

I had gotten the error on both FF and IE.

Thanks

[Edited by: ItsMorph at 6/23/2013 3:41:02 PM EST]
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WR-INC
Champion Author Twin Cities

Posts:42,873
Points:4,162,895
Joined:Dec 2002
Message Posted: Jun 23, 2013 11:19:47 AM

It's now happening to me too. I sent a "contact us" request.

It did work from the buddy messaging error list.

[Edited by: WR-INC at 6/23/2013 11:20:56 AM EST]
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ziyulu
Champion Author Austin

Posts:10,908
Points:2,143,950
Joined:Aug 2007
Message Posted: Jun 21, 2013 8:51:26 PM

You were not trying to remove yourself, right?
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TxJeans
Champion Author Tampa

Posts:7,135
Points:774,900
Joined:May 2004
Message Posted: Jun 20, 2013 9:46:42 PM

CC - I had the same problem removing someone from my buddy list. I am using FF, but I think I also tried IE. IIRC, I tried from both areas. This was sometime last month. I had a GB moderator remove the buddy for me.
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CC
Moderator
Message Posted: Jun 20, 2013 6:35:14 PM

Hi ItsMorph,

We haven't been able to replicate this problem.

Are you doing this from the Members Messaging Area or from the My Buddy List page?

What browser are you using? Do you get the same result when using another browser?

[Edited by: CC at 6/20/2013 6:41:38 PM EST]
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CampKohler
Champion Author Sacramento

Posts:12,655
Points:1,999,070
Joined:May 2007
Message Posted: Jun 20, 2013 3:43:54 PM

My buddy list is perfectly alphabetized and Ignore/Don't Ignore work OK (didn't try Remove). I suspect that an un-alphabetized list is a sign of some fault, the additional symptoms of which are that the Remove and Ignore buttons fail. I thus surmise that if a request to have the list alphabetized succeeds, the buttons will begin working.
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scoutmaster
Champion Author Pittsburgh

Posts:95,985
Points:3,792,865
Joined:Mar 2003
Message Posted: Jun 20, 2013 6:50:39 AM

I get the same thing and as jrsva posted, my buddy list is also a mess.
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jrsva
Champion Author Virginia

Posts:12,472
Points:2,154,375
Joined:Jan 2006
Message Posted: Jun 20, 2013 12:20:05 AM

I tried to remove a Buddy and got the same message. My Buddy list is totally unorganized, not alphabetical (as it once was), not by date of joining or date of becoming my buddy or anything else sensible. I would like to alphabetize it. It looks like the whole buddy setup needs some repair work.
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ItsMorph
Champion Author Grand Rapids

Posts:36,218
Points:3,715,905
Joined:Mar 2004
Message Posted: Jun 20, 2013 12:02:14 AM

Still having the same issue.
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Gas_Buddy
Champion Author Maryland

Posts:29,569
Points:3,574,320
Joined:Aug 2004
Message Posted: Jun 10, 2013 3:20:30 PM

To expedite your request to remove a Gas Buddy member from your Buddy List and not, as the title indicates, trying to remove the error message), contact the moderators via the Help link at the top of the page, then click on Website Feedback, and complete the form when the new page opens. Other members have recently had similar problems trying to delete a member from their Buddy List and moderators have responded quickly to their request.
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