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Author Topic: Award % keep resetting to 0 Back to Topics

Rookie Author

Joined:May 2011
Message Posted: Apr 28, 2013 11:44:35 AM

Every time I get close to 100%, say around 92%, the app (on Android Mobile App) keeps resetting without moving up a level. Granted I'm not a super user, but I have been consistently report every day, morning and evening for 110 days the same thing keeps happening - especially for the Iron Man award and Commuter. Quite frustrating not being able to "move up" so to speak. Any thoughts?
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Message Posted: Apr 30, 2013 11:28:07 AM

In order for awards to calculate properly, GPS is required and price reports must be made while physically near the station. This is done to reduce recent abuse (people making up prices for stations in areas other than where they are currently located, etc.).

Your Iron Man and Commuter awards were last reset on 4/25/2013, the user distances recorded with your prices indicate you were a little too far away the stations you were updating.

I hope this explanation helps.

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Champion Author Virginia

Joined:Sep 2006
Message Posted: Apr 28, 2013 11:51:34 AM

Do you have GPS enabled?
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