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Author Topic: Inaccurate GB_Direct Price Post? Back to Topics
bytebug

Champion Author
Orange County

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Message Posted: Apr 19, 2013 11:07:34 PM

Noticed a new GB_Direct price posting for a station that hasn't had such posts in the past.

Chevron at 1940 E Katella in Orange CA
GB_Direct says the price is $4.01/gallon, which isn't even close to the actual price of $3.93/gallon (cash) or $3.99/gallon (credit).

As well, there is no indication in the comments that the station has dual pricing.
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gaspainWA
Rookie Author Tacoma

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Message Posted: Sep 28, 2013 2:28:06 PM

I agree with these posters! I only lately noticed GB Direct. I didn't know that it wasn't a local poster, but now I understand that it is the station itself posting. I put no stock at all in their postings. The times I've checked, they have been consistently inaccurate. An opportunity for fraud on the part of the stations. GAS BUDDY should shut down this program or insure it's accuracy or loose it's credibility.
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glostruck
Veteran Author Portland

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Message Posted: Aug 29, 2013 7:47:55 PM

Shoshone, Cal. is not what GB Direct is posting as reg $3.69 - mid $3.79 prem $4.06 diesel $4.05.
I go there several times a week for lottery tickets. For a long time the prices have held steady at reg $5.38 mid $5.44 prem $5.48 diesel $5.58 I post the price and a flag comes up asking if I'm sure cause it seems high. Then when it posts it's gone in an hour. The pic shows current price on the reader board and this is shameful as this is the last stop before you go into Death Valley. People using Gas Buddy will wait on getting gas thinking not bad price then get gouged because they have to buy, don't wanna run out in the middle of the desert
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Don
Moderator
Message Posted: Aug 29, 2013 3:53:44 PM

GB_Direct is a program created in 2008 designed for station owners and operators to more easily submit prices to Gasbuddy. As the GasBuddy websites became more popular, stations are noticing that the GasBuddy sites were having an impact on their sales. There are a number of that chains feed prices directly from corporate headquarters on GasBuddy sites.

Some of these prices are also incorporated through a partnership with a sister-company called "OpenStore", essentially a new media service for convenience stores.

The GasBuddy Direct program is not meant to compete with member price reports.

If you notice prices being entered inaccurately by GB_Direct, please let us know the the price(s) they posted, any available station details (station name, address, area, state/province) and the approximate time posted, so we can bring it up for review.

If we aren't responding (you must remember how much feedback we intake on a daily basis) that does not mean that we're not working on things.

Thank you for your help, and for your patience.

-Don
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Michael29644
Champion Author Greenville

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Message Posted: Aug 22, 2013 1:25:59 PM

Flip59,

With all due respect, you appear to not even know what is being discussed here. GB_Direct is a program where the STATIONS post their own prices. These are not price posts by regular members. The issue is the stations are posting their own prices fraudulently, which in my book is 1000 times worse than a rogue member posting incorrect prices. They need to kick the repeat GB_Direct offenders out of the program.
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DocWyeth
Champion Author Allentown

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Message Posted: Aug 22, 2013 10:49:37 AM

GB Direct posts gas prices for Hess but the signage does not match. This is in the Allentown, PA area.
I have seen this at the one in Whithall location all the time.
The Bethlehem store on Schoenersville Rd numerous times
The Hess on Union Blvd one three occasions in the last month and a half.

I have notified the mods and they never respond. Nothing ever changes.

[Edited by: DocWyeth at 8/22/2013 10:51:33 AM EST]
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flip59
Rookie Author Michigan

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Message Posted: Aug 21, 2013 7:27:54 PM

There is a real simple solution here ... post prices ACCURATELY. Don't post thru the phone while driving, don't rely on your memory after passing by several stations, and don't ASSUME what a station's price would be just to gain points. Stop ... and get it right!!! I presume stations can be adversely affected when you report their price incorrectly whether it be wrong high or wrong low. Either no one will come or the cashiers have to respond to angry customers. With today's street prices and the volatile margins stations are dealing with, they deserve ALL OF US to post accurately. And, report careless authors to GB. Take your job seriously for the credibility of all of us and for the well being of our stations.
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gax
Champion Author Midland Odessa

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Message Posted: Aug 14, 2013 9:47:04 AM

Go Home, GB_Direct! You're drunk!

I continue to see inaccurate GB_Direct price posting here in Midland. Yesterday (Tuesday, 8/13) at noon, GB_Direct posted all the prices for our HEB store here. The only problem is, the HEB gas pumps are torn up and being changed out and have been down since before 8:00 am on Monday, 8/12. The HEB has not been able to sell gas since that time and as of this morning, 8/14 at 8:00 am, the new pumps are still not online.

At another station in Midland, I think it was the Stripes at Andrews Highway and Midland Drive, they reported the mid-grade price as being identical to the regular price at 3.45. (Mid grade price was 3.57, not 3.45).
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jul 3, 2013 9:46:13 PM

gax,

Report each and every instance to the moderators.
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gax
Champion Author Midland Odessa

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Message Posted: Jul 3, 2013 6:52:42 PM

I see that GB_Direct has posted a diesel price AGAIN for that same Alon station @ Illinois & Midland Dr. that only sells regular. smh
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bytebug
Champion Author Orange County

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Message Posted: Jun 28, 2013 5:46:11 PM

>> I wonder what caused the vision to go so awry?

Greed.
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socrdad
Champion Author Lincoln

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Message Posted: Jun 28, 2013 9:22:29 AM

I wonder what caused the vision to go so awry?
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Gas_Buddy
Champion Author Maryland

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Message Posted: Jun 27, 2013 5:56:18 PM

coflyer:

In March 2008, GasBuddy Organization LLC announced a new program "for stations owners and operators to more easily submit prices to Gasbuddy.,,Some stations and chains will be feeding prices directly from corporate headquarters on GasBuddy sites....It is simply a way for stores to get their prices on the site more easily on regular basis. Many stations current report prices to Gasbuddy manually. Hopefully now the information will be more timely and reliable....it is simply a way for station owners and operators to report prices similar to how they always have, only it is now easier. In a sense what we have done is created an area that gives station owners and operators their own Favorite Stations List to post prices."

That said, each participating organization would, apparently, choose who makes the individual/specific submission (and when the post is submitted) on behalf of their station(s).
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coflyer
Champion Author Fort Collins

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Message Posted: Jun 27, 2013 4:32:07 PM

Are the GB_Direct priced posted by the individual station Managers/Employees, or by their corporate offices?
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jun 27, 2013 7:19:09 AM

I have a round tuit. Gotta remember where I put that thing. Hmmm........
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TxJeans
Champion Author Tampa

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Message Posted: Jun 26, 2013 7:18:34 PM

bytebug "It wouldn't be difficult for GasBuddy to intuit who was posting bad prices."

The problem may not be the "intuit" but that they have lost their "round" tuit.
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Michael29644
Champion Author Greenville

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Message Posted: Jun 26, 2013 3:51:02 AM

"Automation like this has to happen, as these days there are just too many bogus prices being posted by too many different members to take the time to individually report all of them to the moderators. Given a record of little being done in response to these reports, it often seems like its pointless to continue complaining."

Truer words were never spoken. To see the issue we're experiencing in our area, append www.greenvillegasprices.com to the beginning of this: /Forum_MSG.aspx?master=&category=1718&topic=487809&page_no=1

I'd settle for a "Report this incorrect price" link where prices are shown. It takes me about 10 minutes to gather up all the data to report incorrect prices to the mods. That takes all the enthusiasm out of me to go through all that trouble for virtually no benefit. And I see far more issues with GB Direct posts than regular members. If it were my call, I'd disband the GB Direct program, or at least ban chronic GBD offenders. It's become nothing but a sham.
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bytebug
Champion Author Orange County

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Message Posted: Jun 26, 2013 2:51:45 AM

It wouldn't be difficult for GasBuddy to intuit who was posting bad prices. If Person A posts a price of $3.97 at 8am, and Person B posts a price of $3.87 at 10am, and Person C posts a price of $3.97 at 2pm, wouldn't it be logical to assume that perhaps the price posted by Person B was incorrect? If they kept a count of suspicious price entries, eventually the number of them over the course of several days would confirm whether something was a one-time typo, or an indication of inaccuracies that should warrant a closer look.

Automation like this has to happen, as these days there are just too many bogus prices being posted by too many different members to take the time to individually report all of them to the moderators. Given a record of little being done in response to these reports, it often seems like its pointless to continue complaining.

Over the nearly twelve years that I've been a member, the accuracy of the prices has fallen drastically, and that's really frustrating!

[Edited by: bytebug at 6/26/2013 2:53:53 AM EST]
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Michael29644
Champion Author Greenville

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Message Posted: Jun 26, 2013 12:15:10 AM

In my area, the GB Direct price reliability depends on the stations that are posting it. One local chain (Spinx) is a serial price abuser, with no rhyme or reason to their postings. Sometimes their employees just make prices up and post them. I had to take one station to task, even resorting to taking pictures of their pumps and signs as evidence for the mods. That station finally fell into compliance, but Spinx just keeps on posting garbage prices at many of their other stations, so I'm done dealing with the mods regarding them. I'm contacting the chain directly in writing and depending on their response (or lack thereof), forwarding it to our local media. On the other hand, Hess/Wilco, also a DB_Direct participant here, is always spot on and frequent with their price postings.
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ziyulu
Champion Author Austin

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Message Posted: Jun 25, 2013 5:51:27 PM

Does GB_Direct have a direct way to post a price. If not, we should give him/her a direct method so he/she doesn't post to the wrong station.
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gax
Champion Author Midland Odessa

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Message Posted: Jun 25, 2013 3:54:20 PM

Oh yeah. I also meant to mention that 2 or 3 weeks ago, I found GB_Direct posting an odd-sounding price for Diesel for the Alon (7 Eleven) at 4401 W Illinois & N Midland Dr. Since it sounded out of whack to me and their street sign does not show a diesel price, I drove up to the pumps to see if it was true. Not only was the price wrong, the only gas their pumps have is regular. No diesel pumps. No mid grade or premium. Just regular. At the time, the MSL showed the station as having all three grades of gas and diesel, so I have since corrected that. But the point is that whoever this particular GB_Direct person was, he wasn't familiar with the station he posted or that the station didn't even sell diesel.
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Gas_Buddy
Champion Author Maryland

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Message Posted: Jun 25, 2013 1:33:55 PM

bytebug:eant

I thought it was obvious what I meant, apparently not worded correctly, but I meant that GBDirect wasn't one singular person posting all of the GBDirect posts across Gas Buddy, but rather that GBDirect was a program, each gas station (or chain of stations) having its own GBDirect identification for that (or those) stations under it's purview.
Champion Author Orange County. GBDirect is simply an identifier for singular (or grouped) stations, in the same way that being a resident of apartment 309 doesn't make you a resident of every apartment 309.

Yes, GBDierct can be a person or it can be a corporate name, it can be a gas station owner, a representative of the of the franchise operator, or the shift manager. It's just that one GBDirect entity doesn't mean it's every GBDirect entity.
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socrdad
Champion Author Lincoln

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Message Posted: Jun 25, 2013 9:01:25 AM

I've found GB_Direct prices that I've come across to be HIGHLY inaccurate. I tried to notify GB as per their request back when I first would come across these inaccurate prices it didn't seem to do any good and proved to be just a waste of my time.

I even went so far as to stop updating the station that I had the problem with because within a short amount, sometimes as short as an hour or so, GB_Direct back in posting the same incorrect crap.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jun 25, 2013 6:43:32 AM

GB_Direct is probably someone at the local area office for the brand posting prices for all their brand in the area.
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bytebug
Champion Author Orange County

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Message Posted: Jun 25, 2013 6:17:40 AM

>> GBDirect is not a single, individual member who posts prices for the a station

Yes. In some cases it is. Instead of Valero corporate posting prices for all the Valero stations in the area, we have a single Valero station being posted as GB_Direct and receiving special treatment, so presumably it is being updated by that station's owner.

[Edited by: bytebug at 6/25/2013 6:23:36 AM EST]
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ziyulu
Champion Author Austin

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Message Posted: Jun 24, 2013 8:07:34 PM

Well, in that case, humans might make mistakes, so stuff happens.
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gax
Champion Author Midland Odessa

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Message Posted: Jun 24, 2013 5:49:15 PM

"Just to check, but this isn't a cash price and credit surcharge issue?"

No, this is not a cash vs. credit issue. There is no difference in price at this station for cash or credit.
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Gas_Buddy
Champion Author Maryland

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Message Posted: Jun 24, 2013 4:27:33 PM

ziyulu:

The moderators have said, and it's it's been noted in a poll, that Gas Buddy Direct is a program that allows station owners to provide gas price updates for their stations in bulk into the Gas Buddy system.

GBDirect is not a single, individual member who posts prices for the a station, but rather is a collective name for gas station ownership/management for that specific gas station.
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ziyulu
Champion Author Austin

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Message Posted: Jun 24, 2013 1:22:17 PM

Is GB_Direct a person or a program?
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bytebug
Champion Author Orange County

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Message Posted: Jun 24, 2013 12:53:02 PM

>> I highly doubt that they lowered the price 10 cents for a few hours right after I had been
>> there and then raised it back up 10 cents before I came back the following day.

Just to check, but this isn't a cash price and credit surcharge issue?
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gax
Champion Author Midland Odessa

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Message Posted: Jun 24, 2013 12:48:42 PM

I have been noticing inaccuracies of GB_Direct postings in Midland over the last month or so. Seems like about half the time, when I see a GB_Direct posting, its wrong! I posted all prices (Reg, mid, premium, diesel) about 11:30 pm on 6/22 for the Chevron at 4508 N Big Spring St & SL-250. When I came back by the next day @ about 10:30 pm, I noticed on my iPhone app that GB_Direct had changed the regular price about an hour after I had posted the previous day and had changed the regular post from $3.39/gal to $3.29/gal. The price was actually still $3.39/gal, as it had been for many days. I highly doubt that they lowered the price 10 cents for a few hours right after I had been there and then raised it back up 10 cents before I came back the following day.

That is one instance, but its not just that station that I have found to be blatantly wrong. I don't trust any GB_Direct prices I see listed in this town. I admit, sometimes they are correct, but I see them wrong an uncomfortably large percentage of the time I the GB_Direct postings. I don't know if they are lying or just lousy at typing in their prices, but they sure do a poor job.
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bytebug
Champion Author Orange County

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Message Posted: Apr 25, 2013 11:04:28 PM

Could we PLEASE discuss borders in the other thread, and leave the focus of this thread as the inaccurate price posts of GB_Direct stations?
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TxJeans
Champion Author Tampa

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Message Posted: Apr 25, 2013 10:51:40 PM

I still think the borders are not enough to direct the lines. I am gradually getting used to the look, but still find it more tiring on my eyes. The borders may be there faintly, but IMO are not enough to anchor the data on the page.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Apr 25, 2013 10:25:25 PM

"I am seeing faint borders today that I wasn't seeing before."

They have been there since the format change.
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TxJeans
Champion Author Tampa

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Message Posted: Apr 25, 2013 7:13:19 PM

I am seeing faint borders today that I wasn't seeing before. Better...not perfect, but better.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Apr 25, 2013 6:57:24 AM

Desktop

I'm using Chrome v26.0.1410.64m and I see borders on the main price board and forums.

On I.E. v8.0.7601.17514CO I see borders on the main price board and forums.

On Firefox v20.0.1 I see borders on the main price board and forums.

On Opera v12.14 I see borders on the main price board and forums.
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TxJeans
Champion Author Tampa

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Message Posted: Apr 24, 2013 11:00:43 PM

SM "The borders are still there. "

Still where? Desktop, mobile web, APP? Main price board? What browser? They sure don't show up for me.

[Edited by: TxJeans at 4/24/2013 11:01:16 PM EST]
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ziyulu
Champion Author Austin

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Message Posted: Apr 24, 2013 7:11:36 PM

I just updated a price that was posted by GB_Direct that was over 24 hours old.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Apr 24, 2013 6:21:01 AM

"They are much too busy with important stuff like changing the color of links and removing borders from price tables."

The borders are still there.
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jrsva
Champion Author Virginia

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Message Posted: Apr 24, 2013 12:25:02 AM

“Of course, we really need the dual price flag tied to the MSL as a minimum, as well as the fuel types being tied to the MSL.”

Don’t look for any changes like that right away. They are much too busy with important stuff like changing the color of links and removing borders from price tables.   ;o)

[Edited by: jrsva at 4/24/2013 12:26:43 AM EST]
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Gas_Buddy
Champion Author Maryland

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Message Posted: Apr 21, 2013 5:47:25 PM

RogerB:

"If GB_Direct stations are posting credit prices that are being compared to other station's cash prices, that could be a problem."

This has been discussed a number of times. Many (some?) of the gas stations that post prices under the GB Direct program began posting prices when the credit price was the primary price to be posted, and simply haven't changed their posting or, in fact, may not realize that the preference for the posted price has changed. If you notice that a specific station seems to be posting the credit price (whenthe station has a separate and different cash price), a simple request to the moderators will enable the moderators to notify the GB Direct participating station.

Other than the credit/cash issue, I haven't found any GB direct prices in the two distinct areas for which I post prices (the northern Florida and DC Metro areas) to be wrong (that's not to say that the GB Direct posted price hasn't changed during the day and that every gas GB Direct gas station participant updates their on-line price multiple times a day, based on casual observation it seems that some update their GB Direct price in the morning, some in the evening, and still others mid-day (leading me to assume that the mid-day posters are probably updating following delivery).

And, realize that GB Direct participants, just like other Gas Buddy members, can and do make posting errors. What GB Direct postings do, forgetting the occasional and possible posting errors, is put the credibility of the gas station on the line. No gas station wants to lose customers because of deliberate posting errors. Not in my opinion.
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kwzh
Champion Author San Jose

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Message Posted: Apr 21, 2013 1:38:20 PM

ziyulu, I think past observations have indicated that the online price is updated based on time of day, regardless of when the station's actual price is updated. (Those observations were not my own, so treat this as third-hand at best.)
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ziyulu
Champion Author Austin

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Message Posted: Apr 21, 2013 11:49:11 AM

I was wondering if GB_Direct stations always update immediately after a price change?
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RogerB
Champion Author Indianapolis

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Message Posted: Apr 21, 2013 1:30:37 AM

If GB_Direct stations are posting credit prices that are being compared to other station's cash prices, that could be a problem.

I see perhaps much difficulty getting that changed, but perhaps you could get some comfort from the realization that the likely effect of such price postings is reduced business at those stations, since their prices appear higher than other stations in the area.

Possibly pointing this out to station managers might help.
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rumbleseat
Champion Author Winnipeg

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Message Posted: Apr 21, 2013 12:29:14 AM

GB Direct postings here have been accurate.
I update them anyway, as should any member that drives past a GB Direct station. Whether their price is accurate or not is moot once you update it, but recording the noted errors and sending them to the moderators is the only way to deal with regular errors, be they GB Direct or regular members.
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TxJeans
Champion Author Tampa

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Message Posted: Apr 20, 2013 9:03:53 AM

Byte_bug: <<<"GB_Direct says the price is $4.01/gallon, which isn't even close to the actual price of $3.93/gallon (cash) or $3.99/gallon (credit).

As well, there is no indication in the comments that the station has dual pricing. ">>>

I would think that if they insist on having the GB_Direct, at least it should require the indication of dual pricing or any other pricing exceptions. Their posting should be cash because of the current FAQs.

Of course, we really need the dual price flag tied to the MSL as a minimum, as well as the fuel types being tied to the MSL.
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Michael29644
Champion Author Greenville

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Message Posted: Apr 20, 2013 3:07:45 AM

"With GB_Direct, I shouldn't have to police the accuracy, and I resent their inaccurate pricing overwriting the posts of members who have actually driven by the station to observe a current price. And, the issue of dual pricing comments still needs to be addressed."

One local major chain here participates in GBD and they have a bad habit of posting credit prices instead of cash, as is now the preferred policy. Their signs all show only cash prices, but when they post, they post credit prices. I've asked the mods why the GBD posters operate by a different set of rules but I haven't received an answer back yet.



[Edited by: Michael29644 at 4/20/2013 3:10:35 AM EST]
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bytebug
Champion Author Orange County

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Message Posted: Apr 20, 2013 2:56:42 AM

>> The best action is to send a PM to GB Moderator, and keep it up until it is fixed for good.

I already police the site for accurate posts from "normal" members. At least with them, there is the threat that they will be banned to improve the accuracy of their posts.

With GB_Direct, I shouldn't have to police the accuracy, and I resent their inaccurate pricing overwriting the posts of members who have actually driven by the station to observe a current price. And, the issue of dual pricing comments still needs to be addressed.

[Edited by: bytebug at 4/20/2013 2:59:00 AM EST]
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RogerB
Champion Author Indianapolis

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Message Posted: Apr 20, 2013 2:48:23 AM

Likely they have the wrong station linked to the station where you are seeing the wrong prices. The station those prices SHOULD be going to may not even be a Chevron station.
The best action is to send a PM to GB Moderator, and keep it up until it is fixed for good.

GB_Direct prices are usually correct, as they are usually posted either by the station managers, or the office that sets the prices. Sometimes, however, the prices go to the wrong station.

[Edited by: RogerB at 4/20/2013 2:55:05 AM EST]
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jrsva
Champion Author Virginia

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Message Posted: Apr 20, 2013 12:15:36 AM

GB Direct is an ill-conceived program which presents an aura of impropriety for GasBuddy. The GBD program, by providing preferential treatment for some stations, destroys the apparent objectivity of GB as an unbiased and generally reliable source of information on gas prices. The most meager intellect should be able to see that a price list (or map) where some entries are given special prominence is to be viewed with skepticism as to its objectivity. My personal reaction is that I would not buy from a GBD station regardless of its price. I have been told that no money changes hands for the GBD program but that does not diminish the aura of impropriety. GB provides free advertising and prominent posting for companies wanting to post their own prices. It’s stupid; let them join as regular members and operate under the same rules as everyone else.

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bytebug
Champion Author Orange County

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Message Posted: Apr 19, 2013 11:25:08 PM

Wish I had a pair of those rose-colored glasses, scoutmaster.

As with the recent web design changes, the GB_Direct program is ill-conceived and gives preferential treatment to inaccurate data. I'd be banned if I posted without physically driving by the station to observe current prices, which is exactly what happens when GB_Direct posts.



[Edited by: bytebug at 4/19/2013 11:28:14 PM EST]
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