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Author Topic: Is there a penalty for false reporting? Back to Topics
MARIOWERX

Champion Author
Vancouver

Posts:18,624
Points:2,241,940
Joined:Oct 2008
Message Posted: Apr 11, 2013 1:23:59 PM

Is there a penalty for false reporting?
I know you can zero them out, but if someone continually reports for imaginary grades or fuel types how are they handled or not?
Seems to be more of a problem since mobile awards started.
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RRBC
Champion Author Victoria

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Message Posted: Nov 9, 2013 4:52:03 PM

Didn't know about entering zero, will try it out
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diesel_jester
Champion Author Dallas

Posts:1,333
Points:683,205
Joined:Sep 2005
Message Posted: Oct 18, 2013 10:37:06 AM

I just tried again and finally got it. The key is to look it up and rather than click on the station or price I had to click on update. Thanks all!
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scoutmaster
Champion Author Pittsburgh

Posts:97,144
Points:3,853,565
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Message Posted: Oct 18, 2013 6:56:21 AM

"Yes. I can enter 0.00 on the map and it seems to take it but the previously entered price remains."

You can't zero prices using the map. Click Update under the price and zero the price there.
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kwzh
Champion Author San Jose

Posts:23,231
Points:4,276,630
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Message Posted: Oct 17, 2013 11:48:09 PM

diesel_jester, did you check the Help/FAQ page? This is covered in FAQ #6.
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Byte_Doctor
Champion Author Akron

Posts:6,677
Points:1,319,640
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Message Posted: Oct 17, 2013 9:34:30 PM

You cannot zero the price through the map, if the price does not show in the highest/lowest prices in your area you must use the search function and zero the price through the search results.
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diesel_jester
Champion Author Dallas

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Points:683,205
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Message Posted: Oct 17, 2013 11:11:04 AM

Yes. I can enter 0.00 on the map and it seems to take it but the previously entered price remains.

Jester
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scoutmaster
Champion Author Pittsburgh

Posts:97,144
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Message Posted: Oct 17, 2013 10:55:13 AM

Have you tried from the main price board on the Dallas site?
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diesel_jester
Champion Author Dallas

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Message Posted: Oct 17, 2013 9:31:46 AM

So I am trying to zero out a price for non-existent diesel at a station on the full website and so far it seems without success. I have tried from the map and from my favorites but it doesn't seem to take. Can't seem to find the way to report either. Why is so easy to falsify and in the case of a non-existent fuel type so difficult to correct?

Jester
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rspiano
Champion Author Tucson

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Message Posted: Sep 28, 2013 6:33:46 PM

I found it best to message the moderators after I document 5 bad posts (reposting outdated prices, reporting diesel or midgrade when there is none sold, etc.) from one individual poster. This cuts down on the moderators' workload (1 message instead of 5) and shows them a pattern of abuse by that person. As at least one of you may find it hard to believe, I have never failed to receive a response from the moderators. I have seen a handful of bad posters "rehabilitate" and become productive members, and many others continue their selfish (or other reason) ways and get banned from the site.
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minookaband
Champion Author Illinois

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Message Posted: Sep 26, 2013 11:59:47 PM

no penalty at this point
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Sep 24, 2013 10:43:11 AM

Then you are doing everything you can Batman302. Keep up the good fight.
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Batman302
Champion Author Wilmington

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Message Posted: Sep 24, 2013 9:29:21 AM

I always put the reason in the comments field when I zero out a price.
I filled out the web form on 8/8 telling them who and which station to which they replied: "If you feel a wrong price was entered, please let us know the username of the poster, the station details (station name, address, area, state/province) and approximate time posted, so we may bring it to their attention."
Once I had the email from them, I emailed gbsupport@gasbuddy.com on 8/15, 8/19 and 9/5 with name, station, time and prices.

I haven't heard anything back from them since the first time and Jimbean5 is still at it. If they did warn him, it didn't work and it is time to shut him down.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Sep 24, 2013 7:04:41 AM

Batman302,

When you are zeroing out these bad prices, are you putting the reason in the comments? Are you sending a PM to the moderators notifying them?
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Batman302
Champion Author Wilmington

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Message Posted: Sep 24, 2013 12:00:42 AM

I think the mods are asleep at the wheel.
I have reported the same user 4 times in the last month for posting prices for grades that a station doesn't sell, and they are still doing it!!!
Jimbean5 repeatedly posts to out of the way stations for all grades, even though the stations don't sell all grades.
I just zeroed out his posts again tonight. Maybe you should be looking at 0 posts. That would be easy for anyone that could use a database.
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Sneakers55
Champion Author Houston

Posts:61,912
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Message Posted: Sep 17, 2013 5:20:54 PM

I wish you could zero out bogus prices with the iPhone app, but I'm usually running around with my iPad and I can easily run the full site there.
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Martinfan
Champion Author Jackson

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Message Posted: Sep 8, 2013 10:47:18 PM

Be sure to note the time the incorrect price was entered and give that information to the moderators when you report a member posting false prices. I have had to make several corrections in my area for people who enter the wrong price or enter prices for a fuel that is not offered at the station they post it for. If they do it more than twice, I report it to the moderators. I still have at least one repeat offender who I know for a fact does not drive by the stations they report and they post over prices already entered weather they are correct or not.
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MoneySaver1986
Rookie Author Ottawa

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Message Posted: Jul 26, 2013 10:06:41 PM

sorry i didnt go through alll of the messages, i just read a few of the top and i also read the topic of it.
so my question is about false reporting a price of gas, i literally had just called and confirmed the price of the gas and it was a huge difference, so i dont understand why someone would purposely report such a low amount and on top of it update it!!
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Guelphite2013
Veteran Author Ontario

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Message Posted: Jul 25, 2013 2:34:00 PM

There should be some penalty for false reporting. But there isn't now.
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TxJeans
Champion Author Tampa

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Message Posted: Jul 24, 2013 7:55:47 PM

"Seems to be more of a problem since mobile awards started."

I agree...
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MARIOWERX
Champion Author Vancouver

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Message Posted: Jul 24, 2013 10:59:56 AM

lots of fake diesel prices popping up
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kwzh
Champion Author San Jose

Posts:23,231
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Message Posted: Jun 19, 2013 1:16:03 AM

ziyulu: Yes, you still see them.
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ziyulu
Champion Author Austin

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Message Posted: Jun 18, 2013 5:47:41 PM

If you ignore members in the forums, do you still see their price posts?
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whaleiii
Rookie Author Kentucky

Posts:16
Points:653,525
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Message Posted: Jun 18, 2013 5:39:39 PM

Is there a way to lock out specific grades for specific gas stations? Twice this year I exited for a reported diesel fuel pump price to find out that the stations did not even sell diesel fuel... lost time and burned excess fuel as a result.
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mcdowelle
Veteran Author New York

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Message Posted: Jun 11, 2013 5:44:14 PM

Syncing MSL features with the price entry fields, as Don has indicated to be in process, is a great idea. I have been updating the grades listed in the MSL for local stations. There are a bunch that are wrong, usually with too many listed.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jun 11, 2013 5:11:58 AM

I know sarcasm when I see it GoGoGoodyear and that ain't it. But nice try anyway.
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GoGoGoodyear
Champion Author Los Angeles

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Message Posted: Jun 10, 2013 10:10:44 PM


"What does posting "OK" in a forum have to
do with posting false prices?"

Oh no! I must have forgotten the sarcasm tag. Here ya go scout, just for you...

Is there a penalty for false reporting?

Yes. The penalty is we all must endure a never ending stream of "Ok" posts in the news section and other places :( /sarcasm

(my apologies to the OP for bludgeoning his discussion thread)
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Wanda127
Champion Author Florida

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Message Posted: Jun 9, 2013 11:20:34 PM

I have seen some that always post incorrect prices & give you a hard time when you let them know be suspended by the moderator but it takes a long time with lots of evidence to get it done.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Jun 9, 2013 10:38:31 PM

What does posting "OK" in a forum have to do with posting false prices?
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GoGoGoodyear
Champion Author Los Angeles

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Message Posted: Jun 9, 2013 10:19:43 PM


Is there a penalty for false reporting?

Yes. The penalty is we all must endure a never ending stream of "Ok" posts in the news section and other places :(
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Gas_Buddy
Champion Author Maryland

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Message Posted: Jun 9, 2013 8:19:45 PM

Because gas prices are member posted, and prices are subject to frequent change and fluctuation, Gas Buddy is dependent on the corrections and updating by other members. The best you can do is report frequent false-price posters to the moderators. The better your "evidence", the quicker the moderators will take action. Or that's what I've found in the past.

What I've noticed is that many members complain in the discussion threads about regular false price posting, but seldom say that they've contacted the moderators.

As for is there a penalty? Yes. Moderators have suspended and/or banned members for false price posting (after giving them a chance to ensure that it's not a simple mis-identification of stations, or erroneous posting to wrong stations on their favorites list, etc. They tend to give the benefit of the doubt until they're sure that it's deliberate false posting. But they do take action.

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giwan
Champion Author Michigan

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Message Posted: Jun 9, 2013 11:16:21 AM

no
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smugutu1234
Champion Author Tallahassee

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Message Posted: Jun 9, 2013 9:41:28 AM

Doesn't look like there is.
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krazkar
Champion Author Calgary

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Message Posted: Jun 5, 2013 4:57:23 PM

Thank-you Scrapheap. I was able to do this online. I deleted the mid and prem prices that this station does not sell. I will see if he continues to make up prices.

As with everything in life, there will always be people who are there just to be a pain and there are those who just seem to want points or to 'win', by being top spotter or something. They will never care if their prices are right or wrong. We will always have to deal with them. When someone gets deleted, someone else comes in. It's sad really.
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sxar
Rookie Author Wisconsin

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Message Posted: Jun 5, 2013 2:17:09 PM

I am about ready to give up on GasBuddy. In Eau Claire, WI we have a few people who are misreporting mid-grade and premium prices all the time. This became even more obvious when premium jumped to 40 cents more per gal and people were/are still reporting stations at 20 cents more per gal.

There is no point to GasBuddy if people are allowed to continually allowed to misreport prices. You would think with a database of prices and when they were reported it would not be that hard to find users who are constantly different than what other users are reporting.

[Edited by: sxar at 6/5/2013 2:18:45 PM EST]
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ziyulu
Champion Author Austin

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Message Posted: Jun 5, 2013 12:59:14 PM

I'd say subtract 150 points for each incorrect price someone inputs.
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waltwego
Rookie Author Illinois

Posts:16
Points:62,725
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Message Posted: Jun 5, 2013 9:58:34 AM

Penalty? How about gasbuddy death!

Gasbuddy terrorists.

Deliberately posting incorrect prices. Kind of makes gasbuddy irrelevant.
Actually it is worse than irrelevant - relying on incorrect pricing waste our time and is mucho aggravating.

If you don't like Sam's CLub or Walmart don't shop there. Pretty simple, even for simpletons.
But to deliberately ruin it for everyone else is an outrage.
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Scrapheap
Champion Author Virginia

Posts:17,370
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Message Posted: Jun 1, 2013 2:18:13 PM

krazkar - To delete a price, using the full website, do an area search, click on the price and enter a price of zero. That is the only way to delete a price. You must use the full website. and must click on the price to zero it out.

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krazkar
Champion Author Calgary

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Message Posted: Jun 1, 2013 1:54:15 PM

How do you zero a false price? I have tried at a station where someone has updated all grades for months, maybe years since he was the top spotter for over 800 days. I wrote on his wall and he didn't update mid and prem for a couple of days. Then he went right back to updateing the grades that don't exist. I wrote to the moderators and nothing has happened.
I know in Calgary there are many who just copy and that is all they do. With prices jumping like they are it's easy to see. Reg may be right, but other grades are wrong. Someone reports grades at a Costco or other station that they don't sell and then others just copy that till someone zero's the price out.
Do people even look at the pumps for the prices?
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plastic
Champion Author Virginia

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Message Posted: May 31, 2013 9:20:01 AM

I like that someone can post to non-existant grades. It gives me ammunition to report someone. It's been my experience that the moderators have been pretty efficient at stopping those abusers.

Timewalker, have you reported it in the manner in which Don just described?
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timewalker
Sophomore Author Indiana

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Message Posted: May 31, 2013 7:12:04 AM

Reported some. Nothing done. inaccurate posting still occurs.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: May 2, 2013 1:04:45 PM

Don,
Syncing the MSL to what grades can be posted would not only a huge improvement but probably the best improvement since the inception of the MSL. I understand there is a lot of programming and testing to be done before this is implemented.

Thanks for the info.
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Don
Moderator
Message Posted: May 2, 2013 12:29:22 PM

Syncing MSL features with the price entry fields is definitely in the works, thanks for your patience while we continue to develop and improve the site and mobile services.

If you let us know the username of the poster, the station details (station name, address, area, state/province) and approximate time posted, can bring it to their attention.

Usually we'll contact/attempt to contact a member a total of three times before banning their account from posting prices through the sites and apps.

-Don

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scoutmaster
Champion Author Pittsburgh

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Message Posted: May 2, 2013 11:31:33 AM

And neither Sam's nor Costco carry mid-grade. Until the grades selected in the MSL tie to what can be posted, this problem will exist throughout all of Gas Buddy.
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MARIOWERX
Champion Author Vancouver

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Message Posted: May 2, 2013 10:22:25 AM

I notice lots of entries for midgrade at Costco and sams when I travel.
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aladdin9
All-Star Author Tucson

Posts:639
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Message Posted: Apr 13, 2013 3:36:56 AM

DoctorV, RichWLIN I agree too about zeroing out prices

I'm not sure how hard it is to run the full website on an android phone, but I have been able to zero out prices using the stock android browser, mobile firefox and chrome on an android tablet and the full website - not mobile or touch enabled (takes much longer than reporting a price). I have also used the feedback option in both the app and contact us in the website to try to get this feature request implemented.

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RichWLIN
Champion Author Indiana

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Message Posted: Apr 12, 2013 6:24:21 PM

DoctorV said: "I just wish I could zero out prices using the Android app."

I second that emotion!
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DoctorV
Champion Author Detroit

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Message Posted: Apr 12, 2013 4:28:50 PM

I see incorrect prices out prices for grades a station doesn't sell nearly everyday. I have up reporting owners because nothing happens. I just wish I could zero out prices using the Android app.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Apr 12, 2013 1:16:56 PM

I have a feeling the moderators get very few replies from the offenders.
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RichWLIN
Champion Author Indiana

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Message Posted: Apr 12, 2013 8:20:29 AM

Mariowerx, thanks for bringing this up. I would add that posting diesel prices where none exists is probably only about half of the problem. I often notice entries for midgrade and premium fuels with 10-cent increments over the posted regular price even though the station does not and has never priced this way. And then there's the Sam's and Costco station issues where all grades are filled in.

Contacting the moderators will get you a canned response requesting that members continue to correct the problem. Following ill-defined protocol, it seems that it is necessary to gather the members name, time, place and nature of the false reporting in an e-mail to the moderators. Obviously, this requires several steps, and if you notice many infractions routinely, as I do, reporting inaccurate prices can be somewhat labor intensive. I've pretty much given up on reporting and just change the prices when I can. This seems to be how GB wants to deal with the problem.

It's been my experience with such reporting to the moderators that the offending member may or may not discontinue this behavior after just one report, and you may have to make reports multiple times before they ultimately choose to quit posting false prices. In the meanwhile, you'll get the same disconcerting auto response allowing as how you should continue correcting the problem.

It'a been requested before but there should be a "report abuse" button that automatically gathers the station info, fuel prices, username and time stamp so that reporting false price posting only requires a comment describing the observed infraction. Without this, many fraudulent posts will likely go unreported and the problem will persist.

And yes, there should be a penalty of some kind for those who continue making GB pricing info inaccurate.

RG

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ziyulu
Champion Author Austin

Posts:11,106
Points:2,204,775
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Message Posted: Apr 11, 2013 9:22:55 PM

I'd suggest taking away the 150 points awarded makes sense.
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