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Author Topic: Would like to post 0.00 to clear Diesel prices where Diesel is not sold Back to Topics
jimbeaux53

Champion Author
Kansas City

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Message Posted: Mar 26, 2013 7:38:04 AM

I have noticed a tendency for Diesel prices to get posted at stations that don't serve Diesel. When this happens the only way I have been able to clear this up is by going into the MAP feature on the website, locating the station and entering 0.00 to clear the incorrect posting.

Suggestion: I think we should be able to enter 0.00 on the Android mobile (and other smart phone apps).

Whadaya think?
REPLIES (newest first) Topic is locked
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Gas_Buddy
Champion Author Maryland

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Message Posted: Oct 3, 2013 3:44:18 PM

dieharder:

"This issue is the reason why I believe ther award for posting all prices at a station should be removed. Will resolve the issue, since there would be no other reason to enter a diesel price at a station that doesn't sell it."

I can think of one member, been on Gas Buddy for about nine and a half years, who has approximately 4,500,000 message posts. A quick estimate is that he's averaged over 1,250 message posts every day since he joined Gas Buddy. Considering that you only get points for the first five message posts each day, it's hard to see that there's any value in posting as many message posts as he's been doing. What makes you think that posting diesel prices (when the station doesn't sell diesel) is anything more than a person picking a "favorite" gas station and entering four fuel prices (there gasoline and one diesel) simply to get points quickly in order to enter the daily drawing with a minimum of effort. After all, we have members here that believe that any time saved in posting prices, no matter how little it is, is a valuable asset to the website. Simply filling out all four price boxes quickly doesn't seem much different in saving time to maximize points earnings.

(That said, I haven't seen false prices to be a significant problem for the areas I post prices. But I or the area I post for may be the exceptions.)

I mean, if you're going to post hundreds of messages daily with no reward, why wouldn't someone simply expedite his/her price posting to close out maximum points daily?

The moderators have repeatedly indicated that they don't see the app awards being removed. What needs to be discussed in ways to correct the false price posting problem with the context of keeping the app awards or perhaps modifying them. But removing the app awards program isn't on the table for discussion at this time.
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dieharder
Sophomore Author Ottawa

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Message Posted: Oct 3, 2013 9:05:10 AM

This issue is the reason why I believe ther award for posting all prices at a station should be removed. Will resolve the issue, since there would be no other reason to enter a diesel price at a station that doesn't sell it.
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jimbeaux53
Champion Author Kansas City

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Message Posted: Oct 2, 2013 5:37:54 AM

No technical reason why it can't be implemented immediately. As this thread indicates, just bunch of perverse logic.
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gatorgal46
Champion Author Florida

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Message Posted: Oct 1, 2013 8:55:03 PM

I wish we could use the ZERO out on an Android phone. Maybe one day???????????????????
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jimbeaux53
Champion Author Kansas City

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Message Posted: Jul 25, 2013 5:45:00 AM

It appears GB has never seen a gas price it doesn't like regardless of whether it's accurate or not. Message to everyone: just post something.
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RichWLIN
Champion Author Indiana

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Message Posted: Jul 24, 2013 7:46:33 AM

This suggestion is similar in scope to another complaint here.

We really need to be able to address this even if it means simply reverting back to the method where non-existent prices could be zeroed out from the map view.

RG
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TxJeans
Champion Author Tampa

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Message Posted: Jul 24, 2013 7:20:50 AM

nourdives - Your issue is different than the Original Post - but if restarting the APP doesn't help, try uninstalling and reinstalling.
It also helps when reporting a problem to indicate which APP, and which version of OS, etc.
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kwzh
Champion Author San Jose

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Message Posted: Jul 24, 2013 2:48:45 AM

nourdives: I don't know any specifics, but I've heard that sometimes the problem goes away if you restart the app.
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nourdives
Champion Author San Antonio

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Message Posted: Jul 23, 2013 10:49:19 PM

Why do the gas prices at a station periodically not show up on a smartphone? Any ideas?
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jimbeaux53
Champion Author Kansas City

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Message Posted: Jul 23, 2013 4:54:49 AM

The issue here is not about correcting incorrect prices. That's easy - - post the correct one.

No, the issue here is prices being posted for grades of fuel that are not offered at that station. And for this the GB mobile apps effectively say "Well, that's okay as long as there is just a price posted" - - RRRRIGHT!

[Edited by: jimbeaux53 at 7/23/2013 4:57:28 AM EST]
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kwzh
Champion Author San Jose

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Message Posted: Jul 22, 2013 2:16:32 AM

smugutu1234 writes,
> I see all kinds of posted prices that are not what is price at the pump.

And then you update them with the correct price, right?

And, assuming you're talking about complete fabrications as opposed to one-off mistakes or prices that were previous correct but are now obsolete, are you reporting them to the moderators?
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smugutu1234
Champion Author Tallahassee

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Message Posted: Jul 21, 2013 7:50:41 AM

I see all kinds of posted prices that are not what is price at the pump.
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jimbeaux53
Champion Author Kansas City

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Message Posted: Jul 21, 2013 7:34:13 AM

I thought GB was about accurate gas prices. Now it cam be about behaviour policing. Right in line with so many other things going on in this country. GREAT!!!!

[Edited by: jimbeaux53 at 7/21/2013 7:35:36 AM EST]
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ronbo2010
Champion Author Los Angeles

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Message Posted: Jul 20, 2013 6:06:19 PM

Thank you Scrapheap for the advise and instruction. As I stated in my original post, I tried the full site when I saw this but I tried reporting, I tried submit in the my favorite stations and it would not update.

Today, I performed the area search as you stated and click the bogus price and entered zero. That updated that. Thanks.

As far the member, I think it was because the user does a drive by posting via their smartphone. That is because when you drive along that road, you see the both the gas stations prices line up in your field of view.

If you are posting in your phone app and you are not looking at your phone when you do your phone search, the first one shown is the 76 station then immediately the Chevron which has the diesel. I will keep watch and if it happens for a couple more times with the same user, I will report their behaviour.
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bytebug
Champion Author Orange County

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Message Posted: Jul 20, 2013 5:05:14 PM

>> That member does it every week.

If you report their behavior, they will either stop doing it or be booted off the site.
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Scrapheap
Champion Author Virginia

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Message Posted: Jul 20, 2013 4:53:28 PM

ronbo2010 - The only way to delete a price is to use the full site, perform an area search, click on the price to delete and enter a 0. You can not delete prices using an app, mobile site, the map on the full site or simply by entering a 0 using the report a price feature. You must click on the bogus price and enter a 0.
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ronbo2010
Champion Author Los Angeles

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Message Posted: Jul 20, 2013 3:26:26 PM

kwzh, I did try to do this in the full site as my phone app would not allow 0 as an entry. I knew that. For some reason this user will always post the same information as the other gas station on the opposite corner which has the diesel. That member does it every week. :-(

Page 2 has a lot of post. If you could give me the member name and posting date and time, perhaps I could locate it. Sorry.

[Edited by: ronbo2010 at 7/20/2013 3:28:20 PM EST]
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kwzh
Champion Author San Jose

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Message Posted: Jul 20, 2013 6:44:17 AM

ronbo2010, I believe price deletion is only available on the full Web site, not via the app. And even on the full site, of the four ways that you can enter a price, only one of them supports entering a zero to indicate deletion. And even that one can fail if the current price is old enough that some parts of the system consider it to have aged off (even though other parts might still be displaying it). For more info, see the discussion which is now on page 2 of this thread.
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ronbo2010
Champion Author Los Angeles

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Message Posted: Jul 19, 2013 11:36:09 PM

I tried 0.00 and it still would not update the price where diesel does not exists. I cleared my cache it still shows.
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Michael29644
Champion Author Greenville

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Message Posted: May 30, 2013 11:33:30 PM

Will do. Thanks, CC.
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CC
Moderator
Message Posted: May 30, 2013 5:24:57 PM

Michael29644, if you notice this again, please try refreshing the page. If this does not do the trick, try clearing your browser's temporary files and restarting the browser. It's not impossible that you could be seeing a cached version of the page which includes the old price.
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RogerB
Champion Author Indianapolis

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Message Posted: May 30, 2013 9:10:00 AM

Yes, please!
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jimbeaux53
Champion Author Kansas City

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Message Posted: May 30, 2013 7:56:38 AM

cc wrote: "*IMPORTANT* The system is designed to alert us (GB staff) of abuse. If a member goes price-deleting-crazy, we will know and very likely block them from being able to delete prices. There is no set-in-stone limit. We just ask that members use their best judgement."

So, the GB system has the ability to detect abuse. Great! So why not include the price clearing feature in the mobile apps?

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Michael29644
Champion Author Greenville

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Message Posted: May 29, 2013 4:38:19 PM

CC,

It should also be noted that Echols only sells ethanol free mid-grade and diesel, which means when people (understandably so) post the mid grade price as regular, it invariably shows up in the highest price listing on the main page. It's the only station I've ever seen that does not sell regular grade.
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Michael29644
Champion Author Greenville

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Message Posted: May 29, 2013 4:15:47 PM

I actually used the search feature described by RichWLIN below, but when I clicked on home (no, I did not refresh after clicking on home, because that links you back to the main page, effectively refreshing it) it was still displayed. I ignored that issue at the time out of frustration to concentrate on a local GB Direct issue I reported on 5/26, which you responded to yesterday. Not meaning to hijack this thread, but I sent another report on 5/27 about the same station with a link to photo evidence I put in an album on my profile which I think will be helpful to you. But to the original issue, I just checked Greenville's main page and Echols' price is no longer displaying.
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CC
Moderator
Message Posted: May 29, 2013 3:16:14 PM

Your account shows that you successfully removed one price for Echols Oil Co on 5/28/2013 at 1:15:19 AM using the website price lists. Did you try refreshing the page after this? How did you search for the price after removing it?
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Michael29644
Champion Author Greenville

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Message Posted: May 29, 2013 1:49:52 PM

OK, that's why I was specifically asking about the full website. I don't use the mobile site or the app. But of late, I cannot zero out prices from the price list on the main page. It acts like it accepts it but when the list re-appears, the old, incorrect price still appears. What am I missing?
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CC
Moderator
Message Posted: May 29, 2013 1:46:15 PM

Michael29644,

Unfortunately, the ability to remove prices is not available in the mobile apps at this time.

Presently, this can only be done from the price lists on the full websites (ie, kcgasprices.com). If you click on a price to update it, you'll be brought to a page where you can enter "0" (zero). This will remove the previously entered price.

*IMPORTANT* The system is designed to alert us (GB staff) of abuse. If a member goes price-deleting-crazy, we will know and very likely block them from being able to delete prices. There is no set-in-stone limit. We just ask that members use their best judgement.

[Edited by: CC at 5/29/2013 1:47:02 PM EST]
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Michael29644
Champion Author Greenville

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Message Posted: May 29, 2013 1:37:04 PM

"In the meantime, if you do notice someone enter a price for a grade not sold, senior GasBuddy members (min. 10,000 points) can remove false prices, duplicates, etc. by clicking the price in the price lists, and setting the new price to 0 (zero)."

CC,

Can you please clarify that statement? What "price lists" are you referring to exactly? For context, I'm referring to the full site, not the mobile site or app.
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CC
Moderator
Message Posted: May 29, 2013 1:36:55 PM

Indeed, plastic, that is why the ability to disable those questions is available. Not everyone wants to answer those, especially on-to-go.
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plastic
Champion Author Virginia

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Message Posted: May 29, 2013 1:01:42 PM

CC, the app station polling might be a good idea but it became such a nuisance that I had to disable it. Let us know when it becomes useful and I'll try it again.
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CC
Moderator
Message Posted: May 29, 2013 12:23:38 PM

We are working on a way to disable fuel types from the Master Station List.

Unfortunately, this is not as easy as adding a button and hoping for the best. Mostly because the website is so old and has been using the same tools for some things for so long, there is a LOT of work that goes on, on the back end of things to make this happen.

Some of the more active, long-time members may have noticed questions when using the apps along the lines of "Does this station sell midgrade fuel?" We're collecting people's responses to help us with this process, in an effort to make it more automated in the future.

Thanks for your patience as we continue to work on these tools. GasBuddy is our biggest project and it takes a lot of work from a lot of different people.

In the meantime, if you do notice someone enter a price for a grade not sold, senior GasBuddy members (min. 10,000 points) can remove false prices, duplicates, etc. by clicking the price in the price lists, and setting the new price to 0 (zero). When you do this, ALWAYS leave a quick note as to why it was deleted in the comments field (just delete the existing comment, and input your reason). Only site administrators can see these messages.

This is typically the best way to go about this as we deal with such high volume of e-mail that we may not be able to address the issue for days or even weeks.
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plastic
Champion Author Virginia

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Message Posted: May 29, 2013 10:20:25 AM

It would be nice to have a "report abuse" button for people posting false diesel prices but I can see where that could get abused or misunderstood.

[Edited by: plastic at 5/29/2013 10:20:53 AM EST]
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plastic
Champion Author Virginia

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Message Posted: May 29, 2013 9:30:41 AM

Until GB "fixes" this, I add "0.01" from the app.
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Michael29644
Champion Author Greenville

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Message Posted: May 24, 2013 10:37:58 AM

"I just checked and I can still zero out diesel prices using this procedure:"

I tried the search feature first and several times after, because that was the only way I could zero out prices for the past few weeks. Now it no longer works. FWIW, I was trying to zero out a mid-grade price, the price was only 2 hours old (I always did have issues zeroing out older prices, but never one 2 hours), and we are on different sites. So maybe I'm in line to have it work again or you're in line to lose the capability.
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RichWLIN
Champion Author Indiana

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Message Posted: May 24, 2013 8:46:57 AM

I just checked and I can still zero out diesel prices using this procedure:

"From the home page, use the Search Gas Prices feature to locate the station of interest. Select the appropriate fuel grade i.e. diesel so that the price appears at the left. Select this and enter zero in the next window. The change takes place immediately"

Zeroing from the favorites list is not working though.

I have an XP desktop with IE.

RG
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Michael29644
Champion Author Greenville

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Message Posted: May 23, 2013 7:34:11 PM

"From the home page, use the Search Gas Prices feature to locate the station of interest. Select the appropriate fuel grade i.e. diesel and enter zero. The change takes place immediately (at least it does right now and unless they decide to change this too).

If the station exists in one of your Favorites lists, and therefore appears near the bottom of the home page of the full site online, you can zero the price here as well."

Neither of these options are working for me, posting from an XP desktop with the latest version of FireFox. Most of the problems I see are lazy people who post regular credit prices as mid-grade. I used to be able to zero out the obvious problems, but cannot any longer. It seems GB is doing everything in their power to make this site more frustrating and less easy to use.

"So what can we take from this? GB is happy with ANY price posted as long as it isn't 0.00?"

Sadly, it appears so.
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jimbeaux53
Champion Author Kansas City

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Message Posted: May 23, 2013 6:48:33 AM

So what can we take from this? GB is happy with ANY price posted as long as it isn't 0.00?

[Edited by: jimbeaux53 at 5/23/2013 6:50:52 AM EST]
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RichWLIN
Champion Author Indiana

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Message Posted: May 22, 2013 12:10:00 PM

Whoa! You're right.
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jimbeaux53
Champion Author Kansas City

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Message Posted: May 22, 2013 5:55:31 AM

"f the station exists in one of your Favorites lists, and therefore appears near the bottom of the home page of the full site online, you can zero the price here as well."

Sadly, not working also.
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RichWLIN
Champion Author Indiana

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Message Posted: May 19, 2013 8:26:22 PM

We used to be able to zero out bogus diesel and midgrade prices from the map. For some reason, this doesn't work any more.

From the home page, use the Search Gas Prices feature to locate the station of interest. Select the appropriate fuel grade i.e. diesel and enter zero. The change takes place immediately (at least it does right now and unless they decide to change this too).

If the station exists in one of your Favorites lists, and therefore appears near the bottom of the home page of the full site online, you can zero the price here as well. Incidentally, this can be done from a smartphone as well but it's a bit more of a hassle working with the full site on a small screen with fat fingers.

In fact, if this is a persistent problem like ongoing midgrade and diesel entries for Sam's club or the like, you may want to add it to the Favorites list that appears on the home page, just so you can zero it out with fewer keystrokes.

RG

P.S. This should be considered a work around for the current conditions and not a solution to the original poster's request.

[Edited by: RichWLIN at 5/19/2013 8:29:54 PM EST]
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BulletRC
Champion Author Mobile

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Message Posted: May 19, 2013 2:40:37 PM

Hi Guys & Gals,Like many of you, I hate it when any grade is falsely posted. Yesterday, the 18th, I did a test just to see what I could do to delete a false diesel price that I posted at a station near me. When I posted the price, I left a comment that the posting was only for a test. When I got home, I did several things trying to delete the false diesel price. This is what I observed & found that worked. Doing anything to delete the price except from your favorites did not work for me. From my favorites, which by the way, I did have it set to show the diesel prices from my settings. I went to the map view for the station where I posted the false diesel price, I zeroed it out, but the price I had posted at the station was still there. Well, a sigh & frustrtion, LOL. Got to thinking about a few things, so, I thought let me go do a search for stations near me with my wireless device which is a Motorola Admiral, still had my setting to show diesel prices. When I did the search, the statiion where I posted the false diesel price did not show up in the search I guess because I had done the zeroing out deal. Now, when I had my setting set to show regular unleaded, the station where I posted the false diesel price did show up of course, when I clicked on the station where I had posted the false diesel price, there it was, the false diesel price. So, I came to the conclusion, that zeroing out the false diesel price only keeps the false posting from showing up in a search, which is good. If a false posting is not shown in a search, then someone would be less likely to waste their fuel going to the station where the false price is posted. By the way, I had to do the zeroing out deal from the App & from the web to cover the issue for the App & for the web. I noticed earlier today, the false diesel price I had posted yesterday, the 18th, was not listed for the station where I posted the false diesel price. So, I guess it worked to a point. It seems that we have control to an exstint, until tech can do the total deletion. Hope I made sense explaning the above.
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scoutmaster
Champion Author Pittsburgh

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Message Posted: May 18, 2013 7:47:51 AM

I think the big problem is being able to enter prices for grades a station doesn't sell. When GB gets the grades checked in the MSL linked to what is able to be posted, I think we will see a lot of these erroneous price posts go away.

I don't think the ability to zero a price from the app is a good idea because I can see that being abused. I do think the ability to zero prices on the full site from the maps should be restored.



[Edited by: scoutmaster at 5/18/2013 7:49:43 AM EST]
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jimbeaux53
Champion Author Kansas City

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Message Posted: May 18, 2013 5:00:54 AM

If GB is all about $$$ it doesn't make sense that they would want to undermine their core product -- the viability of the data.
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Gas_Buddy
Champion Author Maryland

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Message Posted: May 17, 2013 10:15:32 PM

RichWLIN:

As I said previously, and I agree the discussion shouldn't be straying from the original post, "I'm not saying it's not a good idea, nor have I said I disagree with the idea. In fact I specifically said "In any case, I agree it would be expedient for members to be able to or negate false prices.""

It would be helpful if a moderator could let us know if there are any plans to or if they're discussion possible plans to enable zeroing out prices on the app or across the board (via the website, map, website, etc.), either by all members or on a senior-member basis (a limitation in the same manner as editing the Master Station List).

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RichWLIN
Champion Author Indiana

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Message Posted: May 17, 2013 9:02:30 AM

Gas_Buddy said: "I know I'm in the minority, but I understand that Gas Buddy (and Orbis) are in business to earn money. And that's not an evil thing ..."

Well, attempts at adulation aside, I sure don't think that profit is a dirty word and applaude the owners of this site for having the initiative and foresight to create a volunteer means with which to generate fuel price data and, at the same time, turn a buck by selling ad space. GB is an entrepreneurial success.

However, a discussion about the merits of advertising and profit is straying from the topic, and there are some members here who will write the moderators requesting closure of important topics like this one as soon as the discussion deviates from the original post.

The bottom line is that the current version of the mobile app encourages false reporting; ergo, a significant number of prices are inaccurate and the integrity of the fuel price data is unequivocally compromised. This is a fact that only the most brown-nosing few will find a way to disagree with.

jimbeaux53's suggestion to make it possible for responsible app reporters to zero out bogus or errant prices for fuel grades that aren't being offered is certainly reasonable. Incidentally, this requires additional input by members, so it would tend to increase site traffic and thus advertising revenue while simultaneously improving the accuracy and reliability of GB fuel price data.

Let's stay on topic here and see if this very good suggestion can be implemented.

RG
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Scrapheap
Champion Author Virginia

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Message Posted: May 17, 2013 8:05:39 AM

BulletRC - The ability to remove prices using the map was been disabled in the latest update, making GasBuddy even less accurate in the pursuit of fluff.
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BulletRC
Champion Author Mobile

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Message Posted: May 17, 2013 6:51:11 AM

Thanks jimbeaux53, I will try this technic to zero out prices from the map.
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Gas_Buddy
Champion Author Maryland

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Message Posted: May 16, 2013 5:53:25 PM

RichWLIN wrote:

"Instead of attempting to excuse the Perfectionist award as a scheme with scavenger hunt reasoning, let's just admit that this award has been created purposely to encourage as much app activity, and therefore site advertising revenue, as is possible....
"Having the ability to zero out inaccurate entries conveniently within the app is the clear intent of the OP and should be the subject of ongoing discussion rather than obfuscating this topic with far-fetched reasoning."

I wasn't disagreeing with the original post, but rather responding to the issue (which is not part of the original post/original suggestion) regarding the Perfectionist award.

I also don't disagree that there have been more erroneous price posts as a result of the mobile app, whether its from fast or fat fingers, or deliberate false price posting for points or awards. But, the app has generated more Gas Buddy members than the website alone, and Gas Buddy Inc. (or, if you prefer, Orbis) is in business to generate revenue. It's not an entirely altruistic operation being paid for out of the pockets of the ownership.

There are two options, maybe three. Gas price posting can be voluntarily done by members; Gas Buddy (or Orbis) can provide the pricing information (in the same manner that MSN Auto, AAA, Motor Trend, and others do) and members simply be viewers, hoping that the viewers will in turn read the advertising (in other discussions we've talked about how the advertising is an irritant and we shouldn't have to put up with advertising, which leads me to wonder why advertisers would pay for advertising no one wants to see or blocks). The third option, if you can call it that, is that members pay to gain local pricing information, and I can pretty much say that would be a non-starter as far as the membership is concerned.

I obviously am not advocating false price posting in order to earn awards that no one but the individual member knows about, and I'm not sure why anyone would use them as bragging rights (beyond personal achievement/accomplishment). But I can't fault Gas Buddy for trying to find ways to earn revenue.

Maybe, and it would be for discussion in a different thread, not here, maybe the question is, "How, if not by "posting awards", would you suggest Gas Buddy attracts additional members in order to generate advertising revenue, or how would you suggest Gas Buddy generates additional revenue by advertising or by other means?"

I know I'm in the minority, but I understand that Gas Buddy (and Orbis) are in business to earn money. And that's not an evil thing unless everyone here is willing to say that the company they work for isn't in business to make money. That's not, I repeat not, saying that I think the app and the app awards awards haven't caused price posting problems.

But, to return to my earlier post regarding the Perfectionist award, the intent (at least to me) is that members should make a little extra effort to identify the stations that do have all fuel choices, and there shouldn't be a short-cut to earn the perfectionist award simply because you (not you personally) didn't see all four prices or didn't want to make the effort to find all four prices at a single gas station. That's all my response was.
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RichWLIN
Champion Author Indiana

Posts:7,165
Points:1,150,330
Joined:Jun 2011
Message Posted: May 16, 2013 11:07:14 AM

Gas_Buddy allows: "to say that you should get "full recognition" for posting regular and premium prices for a station that doesn't sell mid-grade or diesel would be like saying you should get credit for not finding something on a scavenger hunt list because you don't want to look for something that's not immediately available or don't immediately know where to look."

The Perfectionist award is essentially a scavenger hunt in which the hunt list isn't verified by anyone but the player. No need to go scavenge for items on the list when they can simply be said to have been found. This is an open invitation to falsely post gas prices by the same sorts that find satisfaction when cheating at solitaire.

Instead of attempting to excuse the Perfectionist award as a scheme with scavenger hunt reasoning, let's just admit that this award has been created purposely to encourage as much app activity, and therefore site advertising revenue, as is possible.

Given that this particular award has been revealed as the primary culprit of price entries for grades of gas that are not being offered, and given that allowing only input of fuel grades listed in the MSL is obviously not forthcoming, how about permitting app users an expeditious means to zero out bogus prices?

Having the ability to zero out inaccurate entries conveniently within the app is the clear intent of the OP and should be the subject of ongoing discussion rather than obfuscating this topic with far-fetched reasoning.

RG

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