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Author Topic: App Login Back to Topics
sami777

Rookie Author
Denver

Posts:3
Points:77,160
Joined:Feb 2013
Message Posted: Feb 17, 2013 11:02:29 AM

I can't login to the app on my android phone. I'm getting the same message saying the password or username is incorrect but it is because i can login to this website. Please help
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CampKohler
Champion Author Sacramento

Posts:12,911
Points:2,048,215
Joined:May 2007
Message Posted: Feb 17, 2013 3:29:41 PM

As additional info, can you tell us how the app seems to work when doing things not requiring login, such as searching for prices, etc.? In other words, does everything EXCEPT login work OK?
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Gas_Buddy
Champion Author Maryland

Posts:29,829
Points:3,635,350
Joined:Aug 2004
Message Posted: Feb 17, 2013 1:36:32 PM

Just a reminder that it may not be a spelling error, but the password is case sensitive.

You can, for quicker moderator res ponse, contact the moderators via the help link at the top right of the page. In order to determine if it's a device specific issue, you should indicate your operating system and other relevant device information.
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sami777
Rookie Author Denver

Posts:3
Points:77,160
Joined:Feb 2013
Message Posted: Feb 17, 2013 11:26:25 AM

I did. It’s not a spelling problem.
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sami777
Rookie Author Denver

Posts:3
Points:77,160
Joined:Feb 2013
Message Posted: Feb 17, 2013 11:26:01 AM

I did. It’s not a spelling problem.
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scoutmaster
Champion Author Pittsburgh

Posts:97,175
Points:3,854,790
Joined:Mar 2003
Message Posted: Feb 17, 2013 11:14:48 AM

Triple check your spelling.

Are you using CAPS or $#@ or 1234567890???
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