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Author Topic: Gas Buddies Site Crashing Back to Topics
regulate_now

Champion Author
Indiana

Posts:6,626
Points:1,009,050
Joined:Jun 2008
Message Posted: Jan 16, 2013 8:21:51 AM

Today, this morning Gas Buddies went down for about 3 hours. It was not accessible from an app, a browser, a smartphone, pc, anything, etc... Servers do down? This is the 3 or maybe 4th time in a couple of weeks this has happened with each time getting longer or worse... What gives?
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crmedic
Champion Author Arkansas

Posts:5,520
Points:694,385
Joined:Jul 2011
Message Posted: Jan 16, 2013 9:40:32 PM

Thanks Don! Just wanted to make sure it wasn't on my end!
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Don
Moderator
Message Posted: Jan 16, 2013 12:35:33 PM

Sorry for any inconvenience. We experienced a temporary performance issue earlier this morning. This should be working properly now though. Thank you for your patience.

-Don
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a5
Champion Author Ottawa

Posts:4,816
Points:2,667,090
Joined:Sep 2005
Message Posted: Jan 16, 2013 12:22:09 PM

i checked the Ontario site and all is back to normal but the Ottawa site has broken "American" mapping features and the local Ottawa forum is NOT available.

Normally in Canada, since GB can't get a Canadian map, they have the features hidden that refer to a map. The "gas price map" and the button that you can click on beside any station's price posting are never there. Now they are there but there is no map and no price flags.
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RichWLIN
Champion Author Indiana

Posts:7,793
Points:1,291,830
Joined:Jun 2011
Message Posted: Jan 16, 2013 12:13:09 PM

From 6:15 - 6:48 this morning I could not access the IndianaGasPrices site either from the app or my PC. I was curious to see if this was a localized problem and attempted to log on to sites in other states including: OH, MI, PA, VA, MO, WA, CA and DC. In most cases, a partial web page loaded and displayed a text message in red across the top of the page as follows:

"An error has occurred. Please let us know what you were doing when this error occurred. The ERROR ID is:...."

"Please email us HERE"

The error message figures were different for each site that I visited.

With regard to the app, it would open; however, it would not load any station or profile info during this time.

RG

[Edited by: RichWLIN at 1/16/2013 12:14:25 PM EST]
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scoutmaster
Champion Author Pittsburgh

Posts:98,239
Points:3,904,465
Joined:Mar 2003
Message Posted: Jan 16, 2013 11:43:05 AM

Yup I had issues this morning on my phone and PC. All cleared up now. Nothing more to see here - move along.
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Gas_Buddy
Champion Author Maryland

Posts:30,039
Points:3,685,835
Joined:Aug 2004
Message Posted: Jan 16, 2013 10:10:52 AM

Similar to bytebug, I haven't experienced a problem using either my home computer (a netbook) or iPhone.

Similar to Scrapheap, I'm not concerned with a Commuter award (let alone any of the mobile app awards that will likely be asked about in new topics started as a result of this "outage".Side note to bytebug:
Congratulations......tomorrow
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RichWLIN
Champion Author Indiana

Posts:7,793
Points:1,291,830
Joined:Jun 2011
Message Posted: Jan 16, 2013 10:09:12 AM

It was definitely down this morning and it apparently effected the consecutive day counter. I wouldn't have noticed this, and don't really care, but yesterday was my 500th consecutive day and today still is.
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The_WB
Champion Author Las Vegas

Posts:16,518
Points:2,710,625
Joined:Apr 2007
Message Posted: Jan 16, 2013 9:37:47 AM

Add S/E Michigan to the system down list @ 5:00 AM EST.
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rumbleseat
Champion Author Winnipeg

Posts:25,470
Points:3,838,180
Joined:Oct 2002
Message Posted: Jan 16, 2013 9:09:50 AM

Yes, the site was down!
Unless you really think those of us in Indiana, and Oregon, and Manitoba were ALL using the same computer, or were using the same ISP!
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regulate_now
Champion Author Indiana

Posts:6,626
Points:1,009,050
Joined:Jun 2008
Message Posted: Jan 16, 2013 8:50:32 AM

I'm positive, the whole thing was down this morning from about 5:15 AM EDT to 8:15 EDT... I tried several sources, different hardware, and different sites... As I said, it has happened more recently and it would be nice to know if it's hardware, software, hacking, viral, infrastructure, etc... Some posters here act like the old geezers from the Muppet Show just posting nonsense instead of contributing to a real discussion... This is not a thread griping about points, days, whiners, etc... I hope GBs gets back to us and lets us know what's going on, who knows, maybe we can help?
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TUrtLE1625
Champion Author Oregon

Posts:719,338
Points:4,286,715
Joined:Mar 2003
Message Posted: Jan 16, 2013 8:48:49 AM

bytebug, GB was down from 2:23AM to 5:15AM PST.
I check JFF when it comes back to check the down time.

I also had emails from several GB's who couldn't access.
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bytebug
Champion Author Orange County

Posts:29,369
Points:4,774,100
Joined:Oct 2001
Message Posted: Jan 16, 2013 8:40:51 AM

Are you sure it's the site that is down and not something on your end? I haven't had an issue getting to the site in years.
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Scrapheap
Champion Author Virginia

Posts:17,552
Points:3,008,025
Joined:Sep 2006
Message Posted: Jan 16, 2013 8:38:31 AM

Heavens to Betsy! So many people are going to be cheated out of their Commuter Award. Oh the humanity!
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regulate_now
Champion Author Indiana

Posts:6,626
Points:1,009,050
Joined:Jun 2008
Message Posted: Jan 16, 2013 8:28:19 AM

Moderators, please tell us about whats going on and Scout can ignore your replies...
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scoutmaster
Champion Author Pittsburgh

Posts:98,239
Points:3,904,465
Joined:Mar 2003
Message Posted: Jan 16, 2013 8:25:32 AM

It's all back up now.

Moderators,
Please close this topic as it is no longer applicable.
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