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Author Topic: My gas price posts didn't take for 11/3/12 PM Back to Topics
davisadm

Champion Author
Los Angeles

Posts:3,059
Points:995,950
Joined:Dec 2011
Message Posted: Nov 4, 2012 10:33:03 PM

Hey,
What is going on??? My price posts for around 6:30pm - 7:30pm PDT didn't get logged. Yet if I look at my iPhone app, it says that I posted. But not reflected in my "My Points Earning History"

It screwed up my Commuter awards in the iPhone app.

How do I get this fixed???

Here are details:
All done thru iPhone app.
On 11/3/12, around 4:10am, I posted around 7 stations prices. This worked .
On the same day, between around 6:30 - 7:30pm, I posted around 8 stations prices

Later that night, around 1:30am (Now into 11/4/12), I posted around 7 stations prices. Later I looked at my awards, and noticed the Commuter awards had reset (showed "you're 0% to level 4"! Before, it had been around 54%

I have screen shots of my iPhone and the internet, showing that I had posted prices on 11/3 around 6:30 - 7:30pm. I will provide them at your request. As well as other info you might need. Please fix this!!!!!!!
REPLIES (newest first) Post a Reply
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bytebug
Champion Author Orange County

Posts:29,183
Points:4,720,600
Joined:Oct 2001
Message Posted: Nov 10, 2012 3:14:24 AM

>> just because the awards are not meaningful to you doesn't mean that they are not meaningful
>> to someone else

Just because someone is deluded into thinking an award holds meaning doesn't actually instill meaning into the meaningless. As has been shown, there are enough loopholes and helpful moderators blindly giving the awards out so as to remove any meaningful sense of accomplishment.

The awards and accomplishments here remind me of the time when my son was in cub scouts and they all received a trophy for participating in pinewood derby. Made all the young scouts happy, but to me, made the actual awards less special.

[Edited by: bytebug at 11/10/2012 3:15:25 AM EST]
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Byte_Doctor
Champion Author Akron

Posts:6,661
Points:1,317,190
Joined:Apr 2011
Message Posted: Nov 9, 2012 11:51:46 PM

@scoutmaster, an achievement doesn't have to be tied to something to be meaningful to the person making the achievement. I recently got back into trail biking, and use a smart phone app to track my rides, etc. using GPS and mapping software. One of my regular routes has a couple of nationally recognized climbs. Each time I ride the route, I know those climbs are coming and I push myself a bit harder so that when the ride is done I can see how I did. I also do the same thing for the whole route. Nobody knows how I did, whether better or worse, except me. It is meaningful to me when I manage to better my personal record for the climbs or the route. It is meaningful to me to track the total miles I've ridden, how many miles per week, and to see how my average pace gets better (or worse, if I slack off) over time.

Similarly, just because the awards are not meaningful to you doesn't mean that they are not meaningful to someone else, whether or not they are tied to anything more than a personally viewable record of achievement.
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Don
Moderator
Message Posted: Nov 9, 2012 10:46:15 AM

@ bytebug,

"Then I respectfully request to have my continuous days restored from when I missed a couple of years ago due to a death in the family[...]"

While we'd like to be as accommodating as possible, this change is only made when someone contacts us within a day or two of missing their consecutive days. We will not award points and days for this long ago, sorry.

"[...] trivial check would be to record the IP address each user connects by. "

User IP addresses are recorded with every forum message and price that you post, but IP addresses are not constantly monitored.

The amount of different IP addresses that any user has been logged with can vary. Some users have 1-2 IP addresses logged over their course of using GB, some users can have upwards of well over a dozen (or more). Things can get even more hairy if users are accessing the sites online with dynamic IP addresses that can change every session when they use their computer.

It's not uncommon to search an IP and the search results will show well over 100 users.

- Don
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scoutmaster
Champion Author Pittsburgh

Posts:97,062
Points:3,851,115
Joined:Mar 2003
Message Posted: Nov 9, 2012 8:28:20 AM

If the awards had meaning, they would be tied to something. They aren't. They are in place to encourage people to use the mobile apps. You get nothing by moving up levels. At least with the points on the full site you can use them to enter the weekly drawing.
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Byte_Doctor
Champion Author Akron

Posts:6,661
Points:1,317,190
Joined:Apr 2011
Message Posted: Nov 9, 2012 7:11:57 AM

>> >> Apparently, the mods agree since that was what was done here.

>> No, since the awards are meaningless, there is no reason to
>> not "reinstate" an unearned award.

You say potatoe, I say potato. You think they are meaningless, and to you they are, but clearly they are meaningful to some. The message from the mods and founders is that they are here to stay, so get over it.

>> >> If users are sharing accounts … how are we to really know?

>> Umm… trivial check would be to record the IP address each user
>> connects by

It may be trivial but it won't work - during the course of the day I'm likely to connect with as many as 6 different IP addresses or maybe even more when I'm on the road. Anyone posting with an app on their phone could easily do the same. Doesn't mean a thing to post with different IP addresses, even within a short period of time.
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bytebug
Champion Author Orange County

Posts:29,183
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Message Posted: Nov 9, 2012 3:50:41 AM

>> We allow users up to a maximum of 3 consecutive days restorations, because sometimes
>> there are things outside of anyone's control that force them to miss posting

Then I respectfully request to have my continuous days restored from when I missed a couple of years ago due to a death in the family. I recall being up near the top of the list, with more than six years of continuous posting at the time.
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bytebug
Champion Author Orange County

Posts:29,183
Points:4,720,600
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Message Posted: Nov 9, 2012 3:27:13 AM

>> Apparently, the mods agree since that was what was done here.

No, since the awards are meaningless, there is no reason to not "reinstate" an unearned award.

>> If users are sharing accounts … how are we to really know?

Umm… trivial check would be to record the IP address each user connects by.
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Don
Moderator
Message Posted: Nov 8, 2012 6:09:54 PM

The awards are within the app to help "gamify" the application and make the price reporting experience more appealing and enjoyable. The are not (underscored) created to cater any moderator's interest in generating revenue.

@Scrapheap, some of the things you are describing are the decisions of the developers and GasBuddy co-founders, GB moderators provide information and support based off of those decisions.

Of course we can ingest suggestions and feedback, but ultimately have no control over the functionality or direction of GasBuddy's services. If you think that the GBMods are only concerned about advertising revenue, I would suggest revisiting that train of thought.

- We allow users up to 3 price posting notifications before banning the users (unless the member is blatantly abusing the system. We do consider things such as typos made within the apps ie. the "fat fingers" experienced with touch screens, etc). Sometimes people make mistakes, and we allow some room for this.

- We allow users up to a maximum of 3 consecutive days restorations, because sometimes there are things outside of anyone's control that force them to miss posting (like being involved in a car accident and spending a night or two in the hospital, local ISP's experiencing problems, things of that sort).

- If users are sharing accounts (which is against the rules) then most of the time there is no way for us to know this. Realistically, how are we to really know? If users are sharing accounts, and it is not presented to us in a concrete manner to review, there's no real way for us to be any wiser.

The Commuter award requires users to report prices in the AM and PM within a 24 hours period for a certain number of consecutive days, and the number of consecutive days increases in order for each level is achieved, which is the same as most of the other awards.

If some users misinterpret this award as only having to report prices during their work week and not over the weekend for example (therefore never advancing because they only meet the posting requirements for that award 5 days straight) then that is unfortunate, but is also part of users figuring out how to advance the award.

The awards are optional, and do not effect site standings. If users don't like the awards and don't want to participate in them, then there's no need to worry about them.

For the most part, the awards work as intended. There are certain factors that can play a role in whether the awards calculate properly (such as the user location recorded by the device GPS, the amount of prices they post in a certain time frame, how many different or of the same stations a user updates, etc). If any of the requirements are not met or cannot be used to validate award progress, then the awards reset.

In the event that there are any errors or someone legitimately loses their award, it's not something that moderators can update restore, usually it requires developer involvement to make those changes.

-Don



[Edited by: Don at 11/8/2012 6:10:33 PM EST]
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Scrapheap
Champion Author Virginia

Posts:17,362
Points:2,955,000
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Message Posted: Nov 7, 2012 10:22:07 PM

Byte_Doctor wrote > Whether or not the Awards are useful, meaningful or anything else doesn't matter - they are here, and it seems clear they are here to stay. If so, and if there are issues, then the right approach is to fix them as resources permit. And if someone who is striving to achieve the awards experiences a glitch that affects their progress, then their progress should be reinstated or corrected. Apparently, the mods agree since that was what was done here.

The mods only care about ad revenue. It is pretty clear that is why the awards only apply to the apps. More marketing $ in the apps. They don't care much that the awards have led to numerous price posting errors, some by mistake but many are quite obviously intentional. They routinely change or ignore their own rules. The number of false price reports before banning someone, reinstating consecutive days, allowing multiple people to share the same account are just some of the instances. I for one have no problem pointing out the hypocrisy of this site. The commuter award in particular has been repeatedly pointed out as being incredibly stupid with its consecutive days requirements. Maybe the mods should be more concerned with the sites integrity and listening to their volunteer contributors that fixing an inane award.

[Edited by: Scrapheap at 11/7/2012 10:24:31 PM EST]
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Byte_Doctor
Champion Author Akron

Posts:6,661
Points:1,317,190
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Message Posted: Nov 7, 2012 9:51:25 PM

If the prices were posted back to back but still in the afternoon, then the posts should have qualified and if they were not registered for the award then the server was at fault. I've posted back to back a number of times, not for points, but to correct a mistaken or incorrect price post. It happens for legitimate reasons so the assertion that it was just done for points is unfounded.

Whether or not the Awards are useful, meaningful or anything else doesn't matter - they are here, and it seems clear they are here to stay. If so, and if there are issues, then the right approach is to fix them as resources permit. And if someone who is striving to achieve the awards experiences a glitch that affects their progress, then their progress should be reinstated or corrected. Apparently, the mods agree since that was what was done here.
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Scrapheap
Champion Author Virginia

Posts:17,362
Points:2,955,000
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Message Posted: Nov 7, 2012 5:28:58 PM

Byte_Doctor wrote > Bytebug, according to what the OP said and what TB posted, it does look like a server side problem and the reinstatement was deserved.

How did you determine that based on what TB said? I got just the opposite impression.

"I think there might have been a problem with posting the same stations back to back"

Doesn't sound like a server issue to me. The awards always had a minimum time between back to back posts for the same station to count.

I agree with everyone else who believes these awards are worthless and siphon resources from truly useful site improvements.
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scoutmaster
Champion Author Pittsburgh

Posts:97,062
Points:3,851,115
Joined:Mar 2003
Message Posted: Nov 7, 2012 7:53:15 AM

"I think there might have been a problem with posting the same stations back to back but I will be looking into it further."

Regardless of where the problem lies, posting the same stations back to back is nothing more than posting for points.
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bytebug
Champion Author Orange County

Posts:29,183
Points:4,720,600
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Message Posted: Nov 7, 2012 7:39:07 AM

>> it does look like a server side problem and the reinstatement was deserved.

Another voice in favor of meaningless awards.
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Byte_Doctor
Champion Author Akron

Posts:6,661
Points:1,317,190
Joined:Apr 2011
Message Posted: Nov 7, 2012 7:30:44 AM

>> When the glitch is server-side, I don't consider an adjustment request to be whining.

>And since that wasn't the case here, I stand by my original observation.

Bytebug, according to what the OP said and what TB posted, it does look like a server side problem and the reinstatement was deserved.
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scoutmaster
Champion Author Pittsburgh

Posts:97,062
Points:3,851,115
Joined:Mar 2003
Message Posted: Nov 7, 2012 6:53:27 AM

"scoutmaster - Why would I want to shut down the site? Don't be ridiculous!!!"

Sarcasm, son. As someone else said, if you are here for the awards and points, you are here for the wrong reason. And that ain't sarcasm.
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bytebug
Champion Author Orange County

Posts:29,183
Points:4,720,600
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Message Posted: Nov 7, 2012 3:22:40 AM

>> When the glitch is server-side, I don't consider an adjustment request to be whining.

And since that wasn't the case here, I stand by my original observation.
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kwzh
Champion Author San Jose

Posts:23,221
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Message Posted: Nov 6, 2012 10:07:08 AM

When the glitch is server-side, I don't consider an adjustment request to be whining.
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bytebug
Champion Author Orange County

Posts:29,183
Points:4,720,600
Joined:Oct 2001
Message Posted: Nov 5, 2012 9:15:44 PM

TB validated the point that I'd made earlier that the awards were meaningless. If all it takes to get an award is to whine about it loud enough, I can't see why any sensible person would put any effort into earning anything.
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maxstar
Champion Author Chicago

Posts:21,965
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Message Posted: Nov 5, 2012 8:06:42 PM

It is amazing what people will do for the senseless awards. I agree the awards should be jettisoned so that the site can focus their efforts on other improvements.
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TxJeans
Champion Author Tampa

Posts:7,377
Points:816,075
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Message Posted: Nov 5, 2012 8:00:33 PM

Personally, I think they should get rid of the APPS awards and just have the same points regardless of PC or Mobile.
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davisadm
Champion Author Los Angeles

Posts:3,059
Points:995,950
Joined:Dec 2011
Message Posted: Nov 5, 2012 6:54:22 PM

I thank you very much!!!!
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TB
Moderator
Message Posted: Nov 5, 2012 5:34:14 PM

davisadm I have fixed up your commuter award and restored it to the last day that you missed posting in the morning and the afternoon. I think there might have been a problem with posting the same stations back to back but I will be looking into it further.

Thank you for bringing this to our attention.
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bytebug
Champion Author Orange County

Posts:29,183
Points:4,720,600
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Message Posted: Nov 5, 2012 4:21:41 PM

If you're here for the meaningless awards, you're here for the wrong reason.
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davisadm
Champion Author Los Angeles

Posts:3,059
Points:995,950
Joined:Dec 2011
Message Posted: Nov 5, 2012 11:16:50 AM

scoutmaster - Why would I want to shut down the site? Don't be ridiculous!!!
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scoutmaster
Champion Author Pittsburgh

Posts:97,062
Points:3,851,115
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Message Posted: Nov 5, 2012 6:44:15 AM

Darn! You didn't get credit for a useless award! Let's shut the site down!
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davisadm
Champion Author Los Angeles

Posts:3,059
Points:995,950
Joined:Dec 2011
Message Posted: Nov 5, 2012 12:24:35 AM

My posts were not near midnight! I do expect the Commuter awards to be fixed!
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kwzh
Champion Author San Jose

Posts:23,221
Points:4,273,180
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Message Posted: Nov 4, 2012 11:42:28 PM

Daylight savings time adjustment. This happens twice a year. Try to avoid depending on near-midnight effects on DST changeover day -- the site does NOT apply the shift at 2am local time.
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