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Author Topic: Site Errors Back to Topics
regulate_now

Champion Author
Indiana

Posts:6,626
Points:1,009,050
Joined:Jun 2008
Message Posted: Oct 22, 2012 8:55:01 AM

Some issues seem to be cropping up more as of late. First, since the last android update, the map has instabilities in it. As mentioned before, the prices do not update as easily/refresh after updating. But the map flags do not appear as easily also. I have noticed pins not being there seemingly "at random" as if the program is deciding which pins to show or not. As you zoom in, others may appear but sometimes the one you are right in front of wanting to post- is not there and it is difficult to get it there... These issues seem to be stemming from the last update whereas you attempted to make the map faster.

Secondly, the website itself (does not matter if from app or PC/browser) is getting more erratic accepting prices. I know of several stations where a particular grade of gas is not accepting posts from any source or from different members. Strange behavior where a mid or pre or other grade will not update but the others do... This seems to last for about a week to 10 days then clear itself up...

[Edited by: regulate_now at 10/22/2012 8:56:03 AM EST]
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Scrapheap
Champion Author Virginia

Posts:17,537
Points:3,001,575
Joined:Sep 2006
Message Posted: Nov 19, 2012 1:26:13 PM

MistrEd - The QuickTrip was reported 3 hours ago by a "Visitor". Prices reported by Visitors don't show up on some of the searches. That just leaves the Shell.
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MistrEd
Sophomore Author Greenville

Posts:105
Points:642,100
Joined:Sep 2012
Message Posted: Nov 19, 2012 12:31:00 PM

Hey Gang,
Not sure if this is the right place to report this or not, but hopefully it will still get to the right person somehow.

I have at least three locations that I reported prices on this weekend. One Sat night and two yesterday, that I received points credit when I reported them, but looking back currently, they are not showing that I or anyone else has reported a price recently. The locations are as follows:
Spinx - 2206 N Main St & Concord Ave, Anderson SC (This one is showing up as reported now)
Shell - 3808 Clemson Blvd & Brown Rd, Anderson SC(Reported yesterday on way home from church, so about 12:30 pm)
QuikTrip - 4123 Clemson Blvd & Anderson Station Dr, Anderson SC (Reported yesterday evening about 7 pm when I filled up.)

I don't know if this is coincidence or not, but I updated my GasBuddy App this weekend. If someone can look into this, it would be appreciated.
Thanks, Mistr Ed
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Gas_Buddy
Champion Author Maryland

Posts:30,013
Points:3,680,020
Joined:Aug 2004
Message Posted: Nov 17, 2012 1:28:19 PM


regulate_now:

I've noted your identification icon (which I, apparently, didn't notice previously in your posts), which indicates are GasBuddy Organization Inc., though you're noas a moderator.

For clarification:
Is this topic (your original post and follow-on replies, in part because this is the "Talk back to us!" discussion category) posted in your capacity as a member (moderator or otherwise) of GasBuddy Organization Inc?

Is this topic (your original post and follow-on replies) posted as a general member of Gas Buddy (in the manner that most of are members) and you're separatign your personal opinions from that of the organization (and, thus, why you're not identifying yourself as a moderator)?

Or (and I know that it isn't but am asking because sooner or later someone will ask), did you simply take the GasBuddy Organization Inc logo to use as your own.

And, again just asking, will you be changing to a two-letter identification (i.e., RN, or such) as other moderators use or will you continue to use your current screen name (regulate_now) with a "moderator" or other appropriate GasBuddy Organization Inc identification? If you will be changing to two-letter identification, will you let us know what it is so we can identify you in relation to identifying other moderators, etc.?

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scoutmaster
Champion Author Pittsburgh

Posts:98,151
Points:3,898,690
Joined:Mar 2003
Message Posted: Nov 17, 2012 9:04:20 AM

This might be off topic but are you a staffer of Gas Buddy regulate_now?
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Brindfan
Champion Author Colorado

Posts:9,227
Points:1,737,195
Joined:Jul 2005
Message Posted: Nov 15, 2012 6:25:10 PM

As of 4:22 MST, my 30 day rank is 0. This is impossible because I have received the maximum daily points possible in each of the last 30 days.
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regulate_now
Champion Author Indiana

Posts:6,626
Points:1,009,050
Joined:Jun 2008
Message Posted: Nov 2, 2012 9:48:00 PM

MSL number 76781, a Krogers in Kokomo Indiana will not accept or show a regular price update. It seems to take the price but when you check it on the android app or on the web site via a pc it never shows the regular price... Been doing this about a week or two...
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regulate_now
Champion Author Indiana

Posts:6,626
Points:1,009,050
Joined:Jun 2008
Message Posted: Oct 24, 2012 12:46:26 PM

I have reported some of these and today I got a private reply saying that GBs was looking at changing the tolerances for these stations or some of them in the local area. Sounds like it may be fixed soon. They did say it could take a day or so for the changes to show up... I hope the map issues get looked at too regarding pins/flags not showing up unless you zoom in way too close...
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scoutmaster
Champion Author Pittsburgh

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Message Posted: Oct 24, 2012 8:38:28 AM

Well I'm well out of your area and would like to give it a try.
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regulate_now
Champion Author Indiana

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Message Posted: Oct 24, 2012 8:02:53 AM

Multiple members tried both with app and pc...
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scoutmaster
Champion Author Pittsburgh

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Points:3,898,690
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Message Posted: Oct 24, 2012 6:53:24 AM

Sounds like a problem with the site.

regulate,

How about some more info for those stations you gave the ID for. Include the correct price and I will try to enter it and see what happens.
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regulate_now
Champion Author Indiana

Posts:6,626
Points:1,009,050
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Message Posted: Oct 23, 2012 5:30:37 PM

Premium at 30603 not accepting updates...
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regulate_now
Champion Author Indiana

Posts:6,626
Points:1,009,050
Joined:Jun 2008
Message Posted: Oct 23, 2012 5:29:21 PM

Premium at station 30060 not taking... one example...
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regulate_now
Champion Author Indiana

Posts:6,626
Points:1,009,050
Joined:Jun 2008
Message Posted: Oct 23, 2012 4:35:06 PM

jrsva, I suspect the price check has caused some issues, matter of fact I know it... But where a price just does not take for any member for a specific grade at some stations is another issue. This is happening increasingly more and more... Then the second problem of how map pins appear is a result of the attempt to make the map more usable or faster... I post almost exclusively from the map versus the stations list or the favorites list. But then back to the first problem- if a grade price "field" gets corrupt, you can't post to it from the app or the web site (pc).
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emptypockets2008
Champion Author Michigan

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Message Posted: Oct 23, 2012 11:29:56 AM



Yes, it is now, but yesterday it was not. I used two different computers, in two different areas.
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scoutmaster
Champion Author Pittsburgh

Posts:98,151
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Message Posted: Oct 23, 2012 11:03:38 AM

Is it back up now?
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emptypockets2008
Champion Author Michigan

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Message Posted: Oct 23, 2012 10:07:21 AM

I didn’t get an error per say, but not available the site would not load at all. I put the site in here: @ this link: “ http://www.downforeveryoneorjustme.com/ “ And the MI site was down for a while yesterday. No, not my dial up this time, I was in town, but the whole site was down. Got this in the results:

“It's not just you! http://www.michigangasprices.com looks down from here.
Check another site? “
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scoutmaster
Champion Author Pittsburgh

Posts:98,151
Points:3,898,690
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Message Posted: Oct 23, 2012 5:11:57 AM

What error are you getting when you try to log into MI, emptypockets?
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jrsva
Champion Author Virginia

Posts:12,839
Points:2,260,575
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Message Posted: Oct 23, 2012 1:02:37 AM

There is a credibility check done for every price posted. Sometimes a price will not be accepted by the system if it is substantially higher than other stations in the area. There are a couple of one-pump, rural stations around here with prices 30 to 50 cents higher than the larger stations. I was able to get one of the Mods to reset the acceptable range for these stations so that I can post them. Those are the only instances I’ve seen of prices not posting properly.

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emptypockets2008
Champion Author Michigan

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Message Posted: Oct 22, 2012 12:44:36 PM

I can't log into Mi site, but Ohio I can
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scoutmaster
Champion Author Pittsburgh

Posts:98,151
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Message Posted: Oct 22, 2012 10:30:45 AM

I'm seeing none of these issues on either the Android app or the full site.
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