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Author Topic: Awards problem? Back to Topics
ratboy1968

Champion Author
Montreal

Posts:5,509
Points:1,240,400
Joined:Oct 2011
Message Posted: Jan 10, 2012 2:25:57 PM

I have posted a gas price in the AM and PM for the past 40 consecutive days, and suddenly today it says I am back to 1% as if I haven't posted a price this AM. Has anybody else had this problem on the Commuter award?
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Rich3153
Champion Author New Jersey

Posts:1,681
Points:1,206,605
Joined:May 2011
Message Posted: Jan 7, 2013 1:15:49 PM

That has happened to me as well
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Gas_Buddy
Champion Author Maryland

Posts:30,208
Points:3,724,310
Joined:Aug 2004
Message Posted: Jun 17, 2012 9:26:30 PM

snell snai:
"...anytime a post is pulled...points should be awarded.......!!!!!

Can you explain what you meant? Are you saying that if a post is pulled out of the discussion (presumably by the moderators), that the member should get points for hte post? (The member would have gotten points for the posting, and I don't believe that points are deducted if a post is removed for any reason.) Or are you saying something else?
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snell snail
Champion Author Atlanta

Posts:5,455
Points:3,166,350
Joined:Feb 2004
Message Posted: Jun 17, 2012 3:06:43 PM

...anytime a post is pulled...points should be awarded.......!!!!!
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jferrara41
All-Star Author Delaware

Posts:652
Points:225,725
Joined:Apr 2012
Message Posted: Jun 17, 2012 1:36:53 AM

I have a problem with an award. The Ironman awardstates i ve level 1 6%, but I have 46 Cosecutive days. I know I earned the Level 1 with 5 conceutive days. Is this correct, do I need to post for one consecutive year before i move to level 2.

I think this is wrong because just last week (the last time I checked), it was at 86%.

Thank you
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Rich3153
Champion Author New Jersey

Posts:1,681
Points:1,206,605
Joined:May 2011
Message Posted: Jun 2, 2012 6:59:21 PM

That's happened twice to me as well
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Byte_Doctor
Champion Author Akron

Posts:7,072
Points:1,409,265
Joined:Apr 2011
Message Posted: Jan 17, 2012 9:02:09 PM

RG, I'm showing 8% toward Level 4, and I should be more like 20% (I reset because I missed posting in the afternoon on one day during my vacation between Christmas and New Years). So in my case I've not been restored, but it really doesn't matter much.
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Gas_Buddy
Champion Author Maryland

Posts:30,208
Points:3,724,310
Joined:Aug 2004
Message Posted: Jan 17, 2012 8:14:09 PM

I haven't been able to get past the home screen for the past several days. I assume I've been zeroed out. But as plastic said, I don't normally check, in part because I don't know what the levels/standards are to move up. Using the app has simply been a way I can post prices along one stretch of road that I might not otherwise post, if I had to post on my regular computer.
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plastic
Champion Author Virginia

Posts:47,693
Points:3,034,620
Joined:May 2004
Message Posted: Jan 17, 2012 8:03:08 PM

Mine shows as 0% to level 3. Lol I'm sure I was beyond that at one point. I never check it anyway.
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RichWLIN
Champion Author Indiana

Posts:7,978
Points:1,330,305
Joined:Jun 2011
Message Posted: Jan 17, 2012 5:41:04 PM

Anyone looked at their Commuter Award lately? Mine seems to have been reinstated to the correct level. I'm showing 62% to Level 4.

RG
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86agent
Champion Author Florida

Posts:4,805
Points:1,260,445
Joined:Jul 2011
Message Posted: Jan 15, 2012 11:50:42 PM

Same thing happened to me...... twice
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Gas_Buddy
Champion Author Maryland

Posts:30,208
Points:3,724,310
Joined:Aug 2004
Message Posted: Jan 14, 2012 8:43:05 PM

Coben wrote:
"(Yes I enter the price text while driving, I can do two things at once, deal with it!)"

You may be able to do things at once, one of them being maneuvering a several thousand pound car while holding a several ounce phone, but you might want to take the high road and let us assume you're at least concentrating on the moving car rather than on the hand-held device. Deal with us assuming where your priorities are, rather than letting us know one of your driving priorities is overcoming problems with "awards".

Or, maybe it's just me that can't deal with it.
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scoutmaster
Champion Author Pittsburgh

Posts:99,112
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Joined:Mar 2003
Message Posted: Jan 14, 2012 4:48:45 PM

Dump the useless and buggy awards and concentrate on actual site improvements.
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RichWLIN
Champion Author Indiana

Posts:7,978
Points:1,330,305
Joined:Jun 2011
Message Posted: Jan 14, 2012 11:16:20 AM

P.S. I'm expecting another unwarranted reset today. I just returned from the gas station where I reported prices. My Commuter Award did not advance with the Iron Man as it normally does even though I posted nearly 50 prices in each the AM and PM yesterday, and have just reported 14 prices this morning.

It seems we still have an issue.

RG
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RichWLIN
Champion Author Indiana

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Points:1,330,305
Joined:Jun 2011
Message Posted: Jan 14, 2012 10:14:50 AM

Here's the response from support:

Hello RichWLIN,

Thanks for the message.

There is a known issue with the commuter award and many users have experienced a reset. Our development team has been made aware and are working on getting this resolved. Unfortunately, at this time we cannot place the progression back to where it was, nor do we know if we will be able to.

Sorry for any inconvenience.

Regards,

DH

[Edited by: RichWLIN at 1/14/2012 10:15:27 AM EST]
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Coben
Champion Author York

Posts:1,406
Points:625,670
Joined:Apr 2011
Message Posted: Jan 14, 2012 10:10:12 AM

I am having problems also with several of the "awards" Some of it might be the distance from the station. I can see a price and wait until I get down the road to an area that has no traffic to put them in my cell phone. (Yes I enter the price text while driving, I can do two things at once, deal with it!)
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lwren1367
Champion Author Little Rock

Posts:9,177
Points:1,334,305
Joined:Jun 2007
Message Posted: Jan 13, 2012 10:47:13 AM

Who cares? Not Me!

But I am sure they are looking into this problem vs. doing anything to improve the main web site. Since the moble apps is were all their dedication is any more.

[Edited by: lwren1367 at 1/13/2012 10:51:29 AM EST]
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plastic
Champion Author Virginia

Posts:47,693
Points:3,034,620
Joined:May 2004
Message Posted: Jan 13, 2012 9:07:11 AM

Ok, I see that this is important to you but I have to ask- what does it matter?
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DCS48
Champion Author South Carolina

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Points:1,344,435
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Message Posted: Jan 11, 2012 6:29:24 AM

Seems we are not the only one's who have the problem the the consumer tab? Mine was reset to 1% two days ago and has not moved since?
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scoutmaster
Champion Author Pittsburgh

Posts:99,112
Points:3,942,940
Joined:Mar 2003
Message Posted: Jan 10, 2012 8:17:21 PM

Bummer.
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buckeyecountry
Champion Author Ohio

Posts:11,465
Points:1,390,840
Joined:May 2011
Message Posted: Jan 10, 2012 7:43:28 PM

The last day or so thia may be addressed here
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